Bristol, BS1 9NE,
United Kingdom
Bristol City Council Technographics
Bristol City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bristol City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Bristol City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bristol City Council has purchased the following applications: Unit4 ERPx for ERP Financial in 2022, ABW ERP for Manufacturing ERP, Distribution ERP in 2017, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bristol City Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Info-Power International , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bristol City Council revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bristol City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bristol City Council Tech Stack and Enterprise Applications
Bristol City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 ERPx | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Bristol City Council implemented Unit4 ERPx to consolidate core finance operations and standardize supplier and payment workflows. Unit4 ERPx was deployed as an ERP Financial application to support accounting, supplier management and payment processing across council finance teams.
The implementation focused on finance modules, specifically Accounts Payable and Supplier Management, with configuration for role based permissions and user account lifecycle management including provisioning, disabling and password resets. The support footprint included bulk data ingestion using spreadsheets for batch supplier creation and updates, basic SQL query execution for data extraction and validation, and progressive BACS processing training to cover end to end payment workflows, reconciliation, budgeting and forecasting tasks.
Operational integrations were explicitly handled, processing daily interface files from external banking and payment systems such as NatWest and AllPay and resolving file issues to maintain transactional flow. Collaboration and operational tooling were centered on remote support channels using Microsoft Teams, Outlook and shared platforms, with a call handling system and shared mailboxes used to log, track and action support and change requests.
Governance was enforced through internal SLAs, formal escalation paths to relevant teams or external vendors, and supplier verification controls for sensitive changes to bank account information to prevent fraud and ensure compliance. All actions were recorded in the call handling system to maintain audit trails and support service improvement and accountability across departments.
The narrative reflects Bristol City Council Unit4 ERPx ERP Financial supporting public sector finance functions through modular finance capabilities, integrated payment interfaces and structured support governance, with operational practices aimed at timely SLA driven resolution, fraud prevention and auditability.
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Bristol City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Info-Power International | Legacy | ABW ERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Bristol City Council deployed ABW ERP from Info-Power International to establish a centralized finance platform. The ABW ERP implementation is categorized as Enterprise resource planning and was targeted at core finance functions across the council finance organization.
The deployment focused on core accounting modules typical of an Enterprise resource planning implementation, including general ledger, accounts payable, accounts receivable, fixed asset register and budgeting capabilities, configured to enforce chart of accounts consistency and standard approval workflows. Operational governance emphasized role based access controls, transaction level audit trails and automated posting and reconciliation workflows, aligning finance processes to a single system of record for municipal accounting and reporting.
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OSS/BSS | ERP Services and Operations |
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2018 | 2018 |
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Bristol City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Bristol City Council deployed Microsoft Power BI within the Analytics and BI category to publish interactive dashboards on its public website. The deployment used Microsoft Power BI to surface service performance, budget transparency and resident facing analytics through embedded report canvases. The council configured published reports for both public consumption and internal stakeholder review.
The implementation relied on Power BI Service for centralized datasets and report distribution, with authors creating models and reports in Power BI Desktop. Standard Analytics and BI workflows were applied, including data modeling, scheduled refresh, workspace management, role based access control and report publishing to manage data currency and access. Interactive visualizations and parameterized reports enabled drill down and filter driven exploration consistent with municipal reporting needs.
Operational coverage focused on the public facing website and internal use across municipal service teams for performance monitoring and public accountability. Governance emphasized dataset lineage, workspace governance and publication processes to maintain metric consistency and support transparency obligations. Microsoft Power BI was positioned as the council's primary Analytics and BI tool for web based and internal reporting workloads.
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Bristol City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Bristol City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Bristol City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Bristol City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bristol City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bristol City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-29 | Bristol City Council | Evaluated | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | ERP Services and Operations |