Bristol, BS13 7AT,
United Kingdom
Bristol Water Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bristol Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 540 Bristol Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bristol Water has purchased the following applications: iomart Hybrid Cloud for Application Hosting and Computing Services in 2018, Innovyze InfoWorks WS Pro for Building Information Modeling in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bristol Water is running and its propensity to invest more and deepen its relationship with iomart Group , Huawei Enterprise , Autodesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bristol Water revenues, which have grown to $161.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bristol Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| iomart Group | Legacy | iomart Hybrid Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Autodesk | Legacy | Innovyze InfoWorks WS Pro | Building Information Modeling | PLM and Engineering | n/a | 2020 | 2020 | In 2020, Bristol Water implemented Innovyze InfoWorks WS Pro to support reverse trace hydraulic modelling and targeted water quality interventions. The Building Information Modeling deployment combined calibrated network simulation with SQL driven spatial analysis to trace upstream sources of discolouration from customer complaint locations. The implementation centered on a calibrated model of the water supply network in InfoWorks WS Pro, enabling hydraulic modelling and time snapshot analysis at specific hours. The project team developed and ran SQL queries inside InfoWorks WS Pro to create spatial layers of affected customer premises, to map associated pipes from a defined snapshot in time, and to trace supply back to common points. A thematic filtering approach used three explicit water quality criteria to identify candidate pipes, these were zero percent of samples downstream greater than 200 micrograms total iron, five percent of samples downstream greater than 100 micrograms total iron, and 0.64 percent of customers downstream reporting discoloured water. Operationally the solution integrated periodic random water quality sample data with five years of customer complaint records, and it was used by hydraulic modellers, the Network Asset Modelling Manager, and water quality scientists to prioritize network interventions. InfoWorks WS Pro outputs were consumed by asset planning processes to determine which larger diameter ferrous mains to consider for relining or replacement, and to define systematic flushing programs for distribution mains supplied from those trunk mains. The project also included collaboration with Bristol University to develop an ice slurry pipe cleansing technique for non ferrous pipes as a lower water use alternative to high velocity flushing. Governance around the use of Innovyze InfoWorks WS Pro embedded evidence based decision making into the AMP 5 trunk mains relining and replacement program, and into routine mains review workflows. The deployment directly informed renovation activity, including the relining or replacement of approximately 60 km of trunk mains and a systematic flushing program to remove historic corrosion debris. The company reported improved water quality outcomes that correlated with the program, in 2017/18 against an Outcome Delivery Incentive target of 2,322 complaints Bristol Water recorded 1,711 negative water quality complaints, 25 percent lower than the target and down 20 percent from the previous year. |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2021 | 2021 |
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