Apps Run The World

British American Tobacco Digital Transformation Initiatives

Apps Run The World

About the Customer

British American Tobacco is a British multinational cigarette and tobacco manufacturing company headquartered in London, United Kingdom. It is the largest publicly traded tobacco company in the world. BAT has a market-leading position in over 50 countries and operations in around 180 countries.

Scope and Challenges

British American Tobacco relies on 53,000 employees, to manage this massive global workforce and forecast the employment costs, the company needed HR solutions suited for their needs. 

Additionally, British American Tobacco worked with 250 spreadsheets that were being manually updated and consolidated every quarter in Excel, as the existing headcount and employment cost forecasting spreadsheets were not integrated with any system.

Outcome and Implications

BAT embarked on a digital journey with SAP since 2015. The same year they made a decision to replace the existing HCM solution from Oracle, PeopleSoft HCM. Instead, they implemented SAP's HCM platform, SuccessFactors Suite which included: SAP SuccessFactors Employee Central; SAP SuccessFactors Recruiting Management; SAP SuccessFactors Performance & Goals and SAP SuccessFactors LMS. 

Continuing their collaboration with SAP, in 2017 BAT decided to manage the issue they had with forecasting spreadsheets in Excel by deploying SAP Business Planning and Consolidation application across its business operations.

To implement the new system, BAT relied on a core team of five staff members from IT and HR, supported by Bluefin ( Implementation Partner ) experts. Within six months, the company had rolled out SAP Business Planning and Consolidation (BPC) integrated with SAP SuccessFactors globally.

Quotes

“We took the agile principles of build fast, show, fail fast. If people don't like it we build again. We kept going back and showing what we had so people could actually see it. Within about eight weeks of starting, we had pretty much a working system. Then we just kept building on it from there on in.” - said Damian De Conno, HR analytics lead, British American Tobacco.


Globe House, 4 Temple Place
London, WC2R 2PG , England
UK
+44 20-7845-1000
https://www.bat.com/
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Enterprise Software & Cloud Applications Purchased by British American Tobacco


Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Oracle PeopleSoft HCM SAP SuccessFactors Employee Central Human Capital Management HCM n/a n/a 2015 2015
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Performance and Goals Management HCM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Learning management system HCM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Enterprise Performance Management EPM Subscribe Subscribe 2016 2017
Subscribe Subscribe Subscribe Blockchain Platform Blockchain Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Source-to-Pay Procurement and Supply Chain Cloud Procurement Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Travel and Expense Management Software ERP Financial Management Subscribe Subscribe 2013 2013

IT Decision Makers and Key Stakeholders at British American Tobacco


First Name Last Name Title Email Phone
Subscribe Subscribe Group Finance Director Subscribe Subscribe
Subscribe Subscribe Head of IT EMEA Subscribe Subscribe
Subscribe Subscribe Regional Head of Finance Subscribe Subscribe
Subscribe Subscribe Global Sourcing Manager Subscribe Subscribe
Subscribe Subscribe Group Human Resources Director, CHRO Subscribe Subscribe
Subscribe Subscribe Business Travel Services Manager Subscribe Subscribe
Subscribe Subscribe Head of Procurement Subscribe Subscribe
Subscribe Subscribe Head of Finance (Global Travel Retail) Subscribe Subscribe
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe Global Corporate Finance Director Subscribe Subscribe
Subscribe Subscribe Corporate Finance Controller, Information Technology Subscribe Subscribe