British Council
1 Redman Pl,
London, E20 1JQ,
United Kingdom
London, E20 1JQ,
United Kingdom
44 20 7389-4385
Government
British Council Technographics
British Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by British Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 British Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that British Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2018, Bookeo for Reservation and Booking Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems British Council is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing British Council revenues, which have grown to $1.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
British Council Tech Stack and Enterprise Applications
British Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, British Council implemented SAP ERP ECC 6.0 as its core ERP Financial application. The deployment established SAP ERP ECC 6.0 as the primary system for the organization’s financial accounting and control landscape supporting operations across the institution that employs approximately 12,000 people.
The implementation concentrated on standard financial modules and configurations typical of ERP Financial suites, including Financial Accounting and Controlling, general ledger, accounts payable, accounts receivable, asset accounting, and treasury-related capabilities. Configuration work emphasized a centralized chart of accounts, statutory reporting alignment, and period-end close workflows to standardize accounting processes.
SAP BW 7.31 was implemented alongside SAP ERP ECC 6.0 to provide enterprise reporting and data warehouse functions, integrating transactional financial data into a consolidated reporting layer. The integration moved transactional ledgers and FI/CO data into SAP BW 7.31 to support operational reporting, financial consolidation feeds, and close orchestration.
Governance focused on financial master data standardization, centralized month-end close controls, and process alignment across finance, procurement, and treasury functions. Operational ownership and ongoing support for SAP ERP ECC 6.0 and SAP BW 7.31 remained within British Council finance and IT organizations to maintain control over financial processes and reporting.
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ERP Financial | ERP |
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2019 | 2020 |
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ERP Financial | ERP |
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2018 | 2020 |
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Expense Management | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2020 | 2020 |
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British Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 British Council implemented SAP SuccessFactors Recruiting Marketing, a Candidate Relationship Management application to standardize global talent attraction and candidate engagement. The program was driven by the HRIS Product Owner in London and formed part of a broader initiative to standardize global HR systems architecture across 108 countries.
The deployment configured core SuccessFactors modules, including Employee Central with time-off, Recruiting Marketing and Recruiting Management, Onboarding 2.0, Learning and Development, and Performance and Goals. SAP SuccessFactors Recruiting Marketing was used to establish candidate engagement workflows, recruitment campaign configuration, and a centralized Document Library Search HR to manage applicant and employee documentation.
Integrations were implemented with Cloud for Customers C4C and OpenText, creating linkage between candidate records, HR master data, and enterprise document management as part of the global HR architecture. Operational coverage targeted HR and talent acquisition functions across the British Council network, with configurations designed to balance global standards and local process requirements.
Governance was established through a formal HRIS governance framework and a continuous improvement process to support ongoing updates, and the rollout delivered core SuccessFactors modules globally over a three year period. The program explicitly standardized global HR processes and policies and automated business processes to streamline recruiting, onboarding, and related HR workflows.
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Core HR | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2022 | 2022 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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British Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bookeo | Legacy | Bookeo | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, British Council deployed Bookeo for Reservation and Booking Management on its public website. The British Council Bookeo Reservation and Booking Management implementation establishes an external web booking channel that exposes scheduling and reservation capabilities to learners and customers visiting the site in the United Kingdom.
The implementation configures Bookeo modules typical for reservation platforms, including online booking workflows, calendar management, class and course session scheduling, appointment slots, customer self service booking forms, and automated email notifications, all centralized in the Bookeo application. Operational responsibility is managed by booking administrators and program teams who maintain schedules and availability through the Bookeo interface, and the solution is embedded directly into web pages to capture bookings and manage inventory through the website.
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British Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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British Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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British Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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British Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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British Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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British Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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British Council TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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British Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2022 | 2022 |
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Master Data Management | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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British Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at British Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by British Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from British Council IT executives and key decision makers. This section highlights British Council's latest recorded technology evaluations, including Tata Consultancy Services TAP for Procure to Pay on 2026-02-13 and Anaplan Platform for EPM on 2025-02-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the British Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD British Council Technographics
British Council is a Government organization based in United Kingdom,
with around 12000 employees and annual revenues of $1.19 billion.
British Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Recruiting Marketing and Bookeo,
covering areas like ERP Financial, Candidate Relationship Management and Reservation and Booking Management.
British Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Bookeo.
British Council recently adopted applications including
Culture Amp in 2022, Bubble Platform in 2022 and Campaign Monitor Email Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of British Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates British Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete British Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.