Bronx, 10451, NY,
United States
Bronx County Technographics
Bronx County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bronx County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Bronx County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bronx County has purchased the following applications: ApplicantStack for Applicant Tracking System in 2017, Curator for Content Management in 2026, Acquire Conversational Customer Experience for Customer Experience in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bronx County is running and its propensity to invest more and deepen its relationship with SwipeClock Workforce Management , Oracle , Curator or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bronx County revenues, which have grown to $255.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bronx County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bronx County Tech Stack and Enterprise Applications
Bronx County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SwipeClock Workforce Management | Legacy | ApplicantStack | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
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Core HR | HCM |
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2011 | 2011 |
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Employee Self Service | HCM |
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2011 | 2011 |
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Payroll | HCM |
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2011 | 2011 |
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Bronx County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Curator | Legacy | Curator | Content Management | Content Management | n/a | 2026 | 2026 |
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Video Editing | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2026 | 2026 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2026 | 2026 |
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Web Content Management | Content Management |
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2026 | 2026 |
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Bronx County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquire | Legacy | Acquire Conversational Customer Experience | Customer Experience | CRM | n/a | 2011 | 2011 |
In 2011 Bronx County deployed Acquire Conversational Customer Experience to provide a conversational layer for employee and internal stakeholder interactions, explicitly targeting Office of the District Attorney operational needs and broader county HR inquiries. The implementation was framed within the Customer Experience category and scoped to support roughly 400 plus Assistant District Attorneys and additional support staff within a 2000 employee county workforce, with use cases centered on timesheet guidance, leave calculations, and onboarding assistance.
Configuration emphasized conversational workflows and self-service modules, including natural language guidance for timesheet entry, leave and absence calculations such as maternity and military leave, overtime and night differential queries, and scripted onboarding assistance tied to Attorney and Support Staff manual references. Acquire Conversational Customer Experience was configured to surface role-based content for administrative supervisors and payroll coordinators, and to route complex inquiries to human agents when required, preserving escalation paths used by the Office of the District Attorney.
The implementation integrated with City Time and TERMS to read payroll and personnel records and to validate timesheet and leave data during conversational sessions, enabling synchronization between conversational responses and authoritative HR systems. Operational coverage included HR, payroll processing, and legal administrative teams within Bronx County, and the solution was positioned to support daily and weekly timesheet reconciliation tasks performed by administrative supervisors.
Governance centered on administrative supervisor oversight and defined escalation and clearance workflows for separations and final clearances of ADAs, with the conversational application used as a standardized front end for frequently asked questions and routine calculations. Acquire Conversational Customer Experience is described here by its full name to clarify the link between Bronx County Acquire Conversational Customer Experience Customer Experience and the specific business functions of timekeeping, leave administration, onboarding, and payroll coordination.
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Marketing Analytics | CRM |
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2026 | 2026 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2025 | 2025 |
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Bronx County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2026 | 2026 |
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Bronx County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2024 | 2024 |
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Bronx County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Bronx County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2026 | 2026 |
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Content Delivery Network | IaaS |
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2026 | 2026 |
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Bronx County CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2026 | 2026 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bronx County
Apps Being Evaluated by Bronx County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||