Brown Thomas Arnotts Technographics
Brown Thomas Arnotts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brown Thomas Arnotts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1820 Brown Thomas Arnotts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brown Thomas Arnotts has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2019, Access PeopleXD (formerly CoreHR) for Core HR in 2010, Oracle Retail (ex Retek) for Retail Management in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brown Thomas Arnotts is running and its propensity to invest more and deepen its relationship with Infor , Adyen , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brown Thomas Arnotts revenues, which have grown to $394.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brown Thomas Arnotts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brown Thomas Arnotts Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Oracle E-Business Suite | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Brown Thomas Arnotts implemented Infor CloudSuite Financials & Supply Management. The deployment targeted core finance and supply management processes within the ERP Financial category and replaced Oracle E-Business Suite as the group finance platform.
The implementation centered on financial accounting and reporting capabilities, including month end management accounts, balance sheet reconciliations, statutory financial statement preparation and year end consolidation workflows. Infor CloudSuite Financials & Supply Management was configured to host the reporting section required for group packs and to support budgeting and reforecasting processes used by FP&A and local finance teams.
Integration and operational coverage focused on aligning the new application with Group FP&A, local finance teams in both Arnotts and Brown Thomas, and external audit processes. The project team liaised directly with Infor consultants on report design and accuracy, ensuring the reporting outputs met the requirements for the Business Review Pack presented to the CEO of the Selfridges Group and for direct reporting to the FD and MD of Brown Thomas Arnotts.
Governance and process changes included formalizing month end and year end responsibilities in the new application, creating a centralized reporting section within Infor CloudSuite Financials & Supply Management, and embedding new handoffs between accounting, FP&A and external audit contacts. The Financial Accountant role supported delivery by leading the creation of the reporting configuration, validating report accuracy with consultants, and operationalizing the management and statutory reporting workflows.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access PeopleXD (formerly CoreHR) | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Brown Thomas Arnotts implemented Access PeopleXD, formerly CoreHR, as its Core HR platform. The initial deployment centralized employee records and core HR processes to support Retail and Head Office people functions, and it is used operationally by recruiters, HR People Support staff, and HR business partners across the organization in Ireland.
Access PeopleXD was configured to manage end to end recruitment and onboarding workflows, personnel file management, contract generation, document control, and compliance related tracking such as eligibility to work and GDPR attestations. The implementation emphasized a centralized HRIS core with structured induction and onboarding program integration to learning and development, plus auditing capabilities to maintain recruitment trackers and reporting integrity.
Integrations were implemented with the HR team cited point solutions, including LinkedIn Recruiter, Taleo, EMA, TDS, Glassdoor, Indeed, and Microsoft Office Suite, enabling candidate sourcing, job posting orchestration, and HR administration data exchange. Operational governance included regular audits of recruitment trackers, role based processes between hiring managers and the People team, and process controls to ensure data accuracy and compliance during onboarding and employee lifecycle events.
Brown Thomas Arnotts Access PeopleXD Core HR is embedded in daily HR workflows where recruiters use the platform alongside sourcing and applicant tracking tools to coordinate interviews, manage candidate journeys, prepare contracts, and respond to employee queries. The deployment narrative centers on recruitment, onboarding, HR administration, compliance, and reporting capabilities configured to support the retailer's people operations.
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Payroll | HCM |
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2010 | 2010 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2006 | 2007 |
In 2006, Brown Thomas Arnotts implemented Oracle Retail (ex Retek) as its core Retail Management platform. The deployment established Oracle Retail (ex Retek) to centralize merchandising, inventory, store operations, and reporting across the retailer's application landscape.
The implementation included RMS Retek Merchandising System 10.1, SIM, ReSA, and RWMS, configured to support merchandising workflows, store inventory control, workforce scheduling, and retail transaction reconciliation. Oracle Retail (ex Retek) was configured to manage merchandising hierarchies, pricing and promotion rules, and the master data required for store and inventory operations.
Integrations were implemented with Oracle Data Integrator ODI for ETL and data synchronization, Appworx for scheduled job orchestration, and reporting layers using Crystal Reports and Qlikview for operational and analytical reporting. These integration points supported batch data loads, scheduled extracts, and distribution of retail performance and inventory reports to downstream business consumers.
Operational governance was handled through dedicated application level support and business analyst ownership, including an Application Level 2 team lead role with web operations responsibilities and ongoing configuration management. Day to day coverage focused on supporting Arnotts business users in merchandising and store operations, enforcing change control for configuration updates, and maintaining scheduled data and reporting processes for the Oracle Retail (ex Retek) Retail Management environment.
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Retail Management | ERP Services and Operations |
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2007 | 2007 |
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Retail Management | ERP Services and Operations |
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2008 | 2008 |
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Retail Management | ERP Services and Operations |
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2007 | 2007 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2007 | 2007 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Brown Thomas Arnotts
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Apps Being Evaluated by Brown Thomas Arnotts Executives
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