Columbus, 43219, OH,
United States
Buckeye Health Plan Technographics
Buckeye Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Buckeye Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Buckeye Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Buckeye Health Plan has purchased the following applications: SS&C AMISYS Advance for Core Admin Processing System in 2016, TopSource Portico for Data Warehouse in 2016, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Buckeye Health Plan is running and its propensity to invest more and deepen its relationship with SS&C Technologies , TopSource , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Buckeye Health Plan revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Buckeye Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Buckeye Health Plan Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C AMISYS Advance | Core Admin Processing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Buckeye Health Plan implemented SS&C AMISYS Advance, a Core Admin Processing System to centralize provider data management and claims adjudication workflows. The deployment targeted the Provider Data Management function and adjacent claims operations, with users based in Columbus, Ohio and coordination across the corporate office and customer relations teams.
The SS&C AMISYS Advance implementation supported provider record ingestion and maintenance, adjudication exception research, daily claims inventory tracking, and operational reporting used by supervisors and team leads. Staff activities documented against SS&C AMISYS Advance included entering, correcting, and maintaining provider data, processing claims inquiries that were not auto-adjudicated, and participating in targeted processing blitzes under deadline constraints.
Architecturally SS&C AMISYS Advance functioned as the central administrative processing hub interfacing with the organizations CRM and Portico systems, enabling data flow between provider data maintenance and claims resolution workflows. Integrations with customer relations workflows were explicit, with SS&C AMISYS Advance serving as the authoritative source for provider records used in adjudication and internal escalation handling.
Governance and operationalization included weekly team meetings to assess morale, productivity, and quality, generation of weekly inventory and productivity reports, escalation paths for urgent provider data and claims issues, and use of internal trainers and back-up trainers to onboard associates on SS&C AMISYS Advance processes. The implementation emphasized procedural controls around daily, weekly, and monthly claims inventory and positioned SS&C AMISYS Advance as the operational core for provider data and claims teams.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TopSource | Legacy | TopSource Portico | Data Warehouse | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Buckeye Health Plan implemented TopSource Portico as a centralized Data Warehouse to consolidate provider and claims reference data and to support Provider Data Management and claims operations. TopSource Portico was positioned to provide a single authoritative store for provider records, enabling standardized record maintenance and structured reporting across the organization.
Configuration emphasized provider data management capabilities within TopSource Portico, including provider record creation and correction workflows, data quality validation routines, and batch ETL ingestion for claims and reference feeds. Operational use included manual entry and correction of provider records by Provider Data Maintenance staff and supervisors, and role based access to manage daily, weekly and monthly claims inventory and exception queues.
Integrations explicitly included Amisys Advance and the enterprise CRM, with TopSource Portico used alongside those systems to remediate provider data issues that affected claim adjudication. The implementation covered the Provider Data Management department in Columbus Ohio and supported liaison workflows between PDM and corporate functions to route escalations and urgent provider requests.
Governance and rollout incorporated structured training for PDM staff, designation of backup trainers, and participation in focused blitz projects to process high volume corrections under strict deadlines. Weekly team meetings and the generation of inventory and productivity reports were embedded into operating procedures to sustain data quality controls and coordinate remediation across claims and customer relations teams.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Integrity | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Buckeye Health Plan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Buckeye Health Plan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||