BukuWarung Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BukuWarung and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 BukuWarung employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BukuWarung has purchased the following applications: Volopay Employee Reimbursement for Expense Management in 2024, Zendesk Chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BukuWarung is running and its propensity to invest more and deepen its relationship with Volopay , Stripe , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BukuWarung revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BukuWarung intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volopay | Legacy | Volopay Employee Reimbursement | Expense Management | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, BukuWarung implemented Volopay Employee Reimbursement as part of a broader Expense Management deployment to centralize payments and expense visibility across its finance function. The rollout emphasized a centralized payments and expense control layer supporting operations in Indonesia and Singapore, with the Volopay Employee Reimbursement application positioned to manage employee-level expense flows alongside vendor disbursements.
The implementation configured virtual card issuance for subscription and supplier payments, enabled centralized cross-border vendor payments, and established real-time expense visibility and reporting capabilities. Volopay Employee Reimbursement was used to capture employee claims and integrate those workflows with accounts-payable processes, aligning expense capture, approval routing, and reconciliation within a single Expense Management environment.
Operational coverage targeted finance and accounts-payable teams, extending expense management processes across regional operations in Indonesia and Singapore. The deployment focused on orchestrating vendor remittances and subscription payments through virtual cards while surfacing transaction-level data for finance to consume, without introducing named third party system integrations in the public case notes.
Governance and workflow changes included standardizing approval flows and centralized expense controls to reduce manual remittance steps and improve policy enforcement. Outcomes reported in the case notes include simplified vendor remittances, reduced transfer costs on cross-border payments, and improved real-time expense visibility for finance and expense management stakeholders.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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