Business First Bank
500 Laurel St Ste 101,
Baton Rouge, 70801, LA,
United States
Baton Rouge, 70801, LA,
United States
1 318-281-7911
Banking and Financial Services
Business First Bank Technographics
Business First Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Business First Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 470 Business First Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Business First Bank has purchased the following applications: Finastra Fusion Phoenix for Core Banking in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Business First Bank is running and its propensity to invest more and deepen its relationship with Finastra , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Business First Bank revenues, which have grown to $99.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Business First Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Business First Bank Tech Stack and Enterprise Applications
Business First Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Finastra Phoenix EFE | Finastra Fusion Phoenix | Core Banking | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Business First Bank migrated its core banking platform to Finastra Fusion Phoenix, moving from Finastra Phoenix EFE to a consolidated Core Banking backbone. The deployment was positioned to centralize core account processing for the bank headquartered in Baton Rouge, Louisiana, and to replace the earlier Phoenix EFE footprint with the Finastra Fusion Phoenix application.
The implementation bundled multiple Finastra modules, including ActiveView Content Management and ActiveView Item Processing to manage document lifecycle and check/item workflows, CreditQuest for commercial credit risk management to support underwriting and portfolio monitoring, Electronic Funds Transfer for ACH-driven payment flows, and a renewed LaserPro integration for loan documentation. Finastra Fusion Phoenix was configured to automate repetitive core tasks and eliminate manual processing, with Fusion Analytics added to provide behavioral and wallet share insights.
Operationally the Finastra Fusion Phoenix deployment was implemented alongside existing LaserPro and the newly purchased ActiveView components, enabling end to end processing from document capture to item settlement and commercial credit decisioning. The architecture focused on embedding Content Management and Item Processing into core transaction flows and connecting CreditQuest risk capabilities into lending workflows, while Fusion Analytics was instrumented to surface customer behavior signals to core operations and commercial teams.
Governance and process alignment emphasized centralization of core processing and automation of routine activities to reduce manual handoffs, with Fusion Analytics informing credit and cross sell decisioning workflows. Implementation details prioritized functional configuration of the Finastra Fusion Phoenix application and its associated modules to support account processing, payments, item handling, and commercial credit, and to provide a single Core Banking platform for operational and analytic use cases.
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Business First Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Business First Bank implemented Cisco Webex Meetings as its external web conferencing interface. Business First Bank uses Cisco Webex Meetings on their website, deploying the full Cisco Webex Meetings application to enable browser-based audio and video conferencing for external stakeholders and remote collaborators.
The Cisco Webex Meetings deployment aligns with the Audio Video and Web Conferencing category and emphasizes browser join, scheduled virtual sessions, screen sharing, and multi-party video. Implementation scope centers on web-embedded meeting workflows exposed through the corporate website, with IT-managed provisioning and access controls implemented to govern meeting creation and participant access. The configuration supports both customer-facing engagement via the website and internal collaboration across corporate teams, with standard Audio Video and Web Conferencing functional terminology reflected in scheduling, session management, and participant controls.
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Collaboration | Collaboration |
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2018 | 2018 |
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Business First Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018 Business First Bank implemented Exclaimer Cloud Signatures for Office 365. The deployment uses Exclaimer Cloud Signatures for Office 365 in the Digital Signing category to centralize email signature governance and branded communications across the bank, and public site artifacts indicate the application is active on the corporate website.
The implementation centers on centralized signature templates, rule based signature application, and dynamic population of user attributes from the Office 365 directory, reflecting standard Digital Signing functionality. Configuration included HTML signature templates, campaign banner support, and management of legal disclaimers as core functional modules. Exclaimer Cloud Signatures for Office 365 provides template versioning and staged rollout controls to manage changes safely.
Integration is implemented at the Office 365 mail flow level to apply signatures consistently across desktop and mobile clients, with management performed through the Exclaimer Cloud console. Operational coverage focuses on enterprise email communications and customer facing channels across the organization.
Governance was structured around centralized signature policy ownership with approval workflows and staged deployments to enforce branding and compliance across Office 365 email. The implementation positioned Business First Bank to manage signature orchestration from a single control plane using Exclaimer Cloud Signatures for Office 365.
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Digital Signing | Content Management |
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2021 | 2021 |
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Business First Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Business First Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2010 | 2010 |
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Business First Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Business First Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Business First Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Business First Bank IT executives and key decision makers. This section highlights Business First Bank's latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2025-11-17, Jack Henry Banking SilverLake for Core Banking on 2024-12-30, and Finastra Fusion Sparak for Core Banking on 2024-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Business First Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Business First Bank Technographics
Business First Bank is a Banking and Financial Services organization based in United States,
with around 470 employees and annual revenues of $99.0 million.
Business First Bank operates a diverse technology stack with applications such as
Finastra Fusion Phoenix, Cisco Webex Meetings and Exclaimer Cloud Signatures for Office 365,
covering areas like Core Banking, Audio Video and Web Conferencing and Digital Signing.
Business First Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Finastra, Cisco Systems and Exclaimer.
Business First Bank recently adopted applications including
DocuSign eSignature in 2021, Amazon EC2 in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Business First Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Business First Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Business First Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.