C Spire
1018 Highland Colony Pkwy,
Ridgeland, 39157, MS,
United States
Ridgeland, 39157, MS,
United States
1 855-277-4735
Communications
C Spire Technographics
C Spire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by C Spire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2056 C Spire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that C Spire has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems C Spire is running and its propensity to invest more and deepen its relationship with Intuit , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing C Spire revenues, which have grown to $465.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C Spire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
C Spire Tech Stack and Enterprise Applications
C Spire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012 C Spire implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment established a centralized accounting backbone for corporate finance and accounting functions within the company’s communications operations in the United States.
The Intuit Quickbooks Enterprise implementation concentrated on core financial modules common to ERP Financial systems, including general ledger, accounts payable, accounts receivable, billing and cash management. The system was configured for multi user concurrent access with roles based security and permissions to separate transaction entry, approvals and financial reporting responsibilities.
Operational coverage focused on corporate finance, accounts payable, receivables and procurement teams, with financial close and reporting workflows centralized inside Intuit Quickbooks Enterprise. Governance workstreams standardized the chart of accounts and instituted formal closing checklists and approval sequences managed through the application to align record keeping and audit controls.
Rollout was executed function by function with targeted training for accounting teams and controllers, and governance emphasized segregation of duties and explicit role assignment within Intuit Quickbooks Enterprise to control transaction posting and ensure consistent financial process execution.
|
C Spire HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012, C Spire deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in a Time and Attendance implementation to manage store-level timekeeping and scheduling responsibilities. The deployment assigned timekeeper ownership to manage the Kronos time keeping system for each store or stores assigned, centralizing scheduling duties and day-to-day timecard administration.
Configuration focused on core Time and Attendance capabilities, including employee time capture, schedule creation and maintenance, timecard editing, manager approval workflows, and exception handling. The UKG Workforce Central Timekeeper application was configured to support store manager scheduling workflows and to enforce attendance rules and time collection policies aligned with retail operations.
Operational scope was store-centric with timekeeper users responsible for assigned store rosters, schedule publication, and correction of punch data, impacting store managers, operations, payroll, and HR processes. Governance emphasized role-based access for timekeepers and managers, documented scheduling procedures, and routine reconciliation and approval processes to maintain consistent time and attendance administration across assigned stores.
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
C Spire ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, C Spire implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to standardize customer facing service for residential and commercial cellular and land line systems. This C Spire Oracle Field Service Cloud Field Service Management deployment supported customer service and field operations across service delivery and partner management functions.
The implementation encompassed Service, Field Service, Service Contracts, Depot Repair and Field Service Mobile modules, plus Service and Procurement Contracts to manage customer and partner agreements. The Service Functional Lead produced functional solution design specifications for custom development, and defined automated partner payment processes and warranty handling within contract workflows.
Design and integration work specified interfaces to Oracle EBS and non Oracle systems to synchronize order, warranty and financial data, and included mobile workflows for field technicians to execute dispatch, repair and return merchandise authorizations. Cross functional teams mapped and implemented end to end processes across customer care, operations, depot repair and partner management to ensure operational alignment.
Governance centered on the Service Functional Lead owning assessment, requirements and configuration decisions while steering rollout across business areas. The deployment operationalized partner contracts for warranty support and established procurement contract flows to automate partner payments and contract execution within Oracle Field Service Cloud (ex TOA ETAdirect).
|
|
|
|
|
OSS/BSS | ERP Services and Operations |
|
2015 | 2015 |
|
|
|
|
|
OSS/BSS | ERP Services and Operations |
|
2013 | 2013 |
|
C Spire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
C Spire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
C Spire Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2021 | 2021 |
|
C Spire eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2015 | 2015 |
|
C Spire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
C Spire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
C Spire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
C Spire CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at C Spire
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP of Finance | VP | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Senior Vice President, Human Resources | VP | HR | |
|
|
|
SVP, IT | VP | IT | |
|
|
|
SVP Enterprise Operations | VP | Operations | |
|
|
|
Manager, Compensation & Payroll | Manager | HR | |
|
|
|
VP Human Resources | VP | HR | |
|
|
|
Senior Manager, Customer Support Operations | Manager | Customer Service | |
|
|
|
Field Operations Manager | Manager | Finance | |
|
|
|
Customer Success Manager | Manager | Customer Service | |
|
|
|
Chief Network Officer | CXO | IT | |
|
|
|
Director of Infrastructure and Network Operations | Director | IT | |
|
|
|
Director Of Network Operations | Director | IT | |
|
|
|
CTO | CXO | Finance | |
|
|
|
CIO | CXO | Finance | |
|
Apps Being Evaluated by C Spire Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from C Spire IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the C Spire digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD C Spire Technographics
C Spire is a Communications organization based in United States,
with around 2056 employees and annual revenues of $465.0 million.
C Spire operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Time and Attendance and Field Service Management.
C Spire has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, UKG and Oracle.
C Spire recently adopted applications including
Adobe Experience Manager in 2021, Salesforce Sales Cloud in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of C Spire’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates C Spire’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete C Spire technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.