Alcabideche, 2649-503,
Portugal
Caetano Active Technographics
Caetano Active Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caetano Active and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Caetano Active employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caetano Active has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Zoho CRM Plus for CRM, Sales Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caetano Active is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caetano Active revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caetano Active intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caetano Active Tech Stack and Enterprise Applications
Caetano Active AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Caetano Active deployed Zoho SalesIQ as an embedded website customer engagement tool. Zoho SalesIQ is used on their website and is positioned to provide conversational touchpoints and visitor tracking, consistent with the Chatbots and Conversational AI category. The deployment addresses on-site customer engagement for the company website and is scoped for a small sales and service organization with about 15 employees.
Configuration emphasizes an on-page chat widget model with live chat agent routing, automated chatbot workflows for lead capture and initial qualification, and proactive messaging triggered by visitor behavior and time of day. Operational coverage spans sales and aftersales functions, with lightweight governance that assigns chat ownership to specific staff, implements scripted responses, and defines escalation workflows to human agents. The implementation focuses on website-embedded conversational capabilities, visitor monitoring, and scripted automation rather than broader platform reengineering.
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Caetano Active Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Caetano Active implemented Microsoft 365 as its primary Collaboration application. The rollout was oriented to support a compact organization of 15 employees based in Portugal, and the Microsoft 365 footprint is visible on the company website.
The implementation leverages Microsoft 365 Collaboration capabilities, including cloud email, document sharing and libraries, file synchronization and OneDrive storage, calendaring, and team collaboration workflows commonly provided by Exchange, SharePoint, OneDrive, and Teams. Microsoft 365 is presented as the central collaboration layer for internal communication, file management and coordinated project work across the small organizational footprint.
Operational management appears to be maintained through a single Microsoft 365 tenant and administrative console, enabling centralized account and access control for the full employee base. The adoption influences core business functions such as corporate communications, document lifecycle and team collaboration, and the vendor Microsoft is the listed provider.
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Caetano Active CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Caetano Active implemented Zoho CRM Plus to support customer-facing operations. The Zoho CRM Plus deployment is used on the company website to capture inquiries and route leads into a centralized CRM, aligning with the CRM,Sales Engagement category. The small 15 person automotive firm configured a cloud based instance with role based access controls for sales and aftersales staff to match its operational scale.
Configuration focused on web to lead capture, consolidated contact and account records, opportunity staging for pipeline management, and case tracking to support service workflows, reflecting standard CRM and sales engagement capabilities. The rollout emphasized internal governance with a designated administrator for data hygiene and user provisioning, and included email activity logging and task orchestration to standardize sales and service processes across the organization. No external system integrations beyond website lead capture were specified.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Caetano Active IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Caetano Active
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Caetano Active Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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