Cafe Sydney
5 Sydney Customs House, 31 Alfred St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9251 8683
Retail
Cafe Sydney Technographics
Cafe Sydney Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cafe Sydney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Cafe Sydney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cafe Sydney has purchased the following applications: RITEQ Workforce Manager for Workforce Management in 2015, Oracle MICROS for Restaurants for Point Of Sale in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cafe Sydney is running and its propensity to invest more and deepen its relationship with Dayforce , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cafe Sydney revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cafe Sydney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cafe Sydney Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Workforce Manager | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 Cafe Sydney implemented RITEQ Workforce Manager to centralize Workforce Management across its restaurant operations in Australia. The deployment targeted operational HR and operations teams and supported scheduling and timekeeping for a workforce of approximately 100 employees.
The RITEQ Workforce Manager implementation configured core Workforce Management capabilities including scheduling, time and attendance, rostering, leave management and employee self service. Configuration work emphasized shift templates, skill based rostering and automated time capture workflows to reduce manual schedule maintenance and enforce consistent timekeeping practices.
The implementation accounted for the existing restaurant technology landscape, leveraging strong operational knowledge of Micros, Restpac and OpenTable to inform roster planning and demand driven staffing alignment. RITEQ Workforce Manager was positioned to coordinate schedule signals alongside point of sale and reservation operations, with data mapping and operational procedures defined to align staffing to sales and bookings patterns.
Governance and process changes formalized manager approval workflows, shift swap and leave request processes, and scheduled reconciliation of time records for payroll processing. Rollout focused on staged operational adoption across Cafe Sydney teams with manager training and defined scheduling ownership to embed the new Workforce Management workflows.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS for Restaurants | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Cafe Sydney implemented Oracle MICROS for Restaurants. The deployment delivered Point Of Sale capabilities for front of house order capture, payment processing, and managerial reporting across the cafe's restaurant operations in Australia.
Oracle MICROS for Restaurants was configured with core POS modules including menu and pricing management, table management, shift and staff controls, and consolidated sales and labor reporting. Configuration emphasized quick-service order workflows and kitchen routing consistent with hospitality POS patterns, with terminal-based POS clients linked to a centralized configuration and reporting store.
Integrations documented in the project included OpenTable for reservation synchronization, Restpac for back-of-house integration, and Riteq for ancillary hospitality workflows. These integrations provided shared context between reservations, POS transactions, and operational systems, enabling reconciled sales and service records within Oracle MICROS for Restaurants.
Rollout governance prioritized operator training, POS configuration controls owned by operations managers, and staged adoption during service shifts to limit disruption. Ongoing operations relied on scheduled configuration updates and reporting governance to maintain alignment of menu, pricing, and staff processes with Point Of Sale controls.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Cafe Sydney implemented Microsoft 365, a Collaboration application. The 100-employee Australian retail company deployed Microsoft 365 on their website and across its corporate environment to centralize internal communication, document sharing, and scheduling workflows for front of house and back of house teams.
The implementation focused on core Microsoft 365 modules including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint and OneDrive for document management and file sharing, and Office apps for day to day productivity. Governance work established role based access controls, document permission policies, and collaboration workflows to support hospitality operations and supplier communications. Microsoft 365 is used by Cafe Sydney to provide Collaboration for internal communication and document management business functions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Cafe Sydney
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cafe Sydney Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cafe Sydney IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cafe Sydney digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cafe Sydney Technographics
Cafe Sydney is a Retail organization based in Australia,
with around 100 employees and annual revenues of $5.0 million.
Cafe Sydney operates a diverse technology stack with applications such as
RITEQ Workforce Manager, Oracle MICROS for Restaurants and Microsoft 365,
covering areas like Workforce Management, Point Of Sale and Collaboration.
Cafe Sydney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, Oracle and Microsoft.
Cafe Sydney recently adopted applications including
Microsoft 365 in 2021, Newfold Digital Hostopia Australia in 2021 and Digital Pacific Hosting in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cafe Sydney’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cafe Sydney’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cafe Sydney technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.