Caisse des Depots Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Caisse des Depots and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Caisse des Depots employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caisse des Depots has purchased the following applications: GanaLearn for Learning and Development in 2022, Dydu Chatbot for Chatbots and Conversational AI in 2017, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caisse des Depots is running and its propensity to invest more and deepen its relationship with Ganapati , Nice Systems , Do You Dream Up or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caisse des Depots revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caisse des Depots intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ganapati | Legacy | GanaLearn | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Caisse des Depots engaged Ganapati as a laureate of the EDOF call to provision GanaLearn in the Learning and Development category for France's Mon Compte Formation initiative, supporting the national training marketplace and administrative interfaces for training providers. The engagement positions GanaLearn as the core learning management system used to deliver e learning to French training organisations, and ties the deployment directly to national CPF requirements and marketplace workflows.
GanaLearn was implemented alongside Ganapati administrative capabilities marketed as GanaPilot, delivering standard LMS functions such as content management, learner enrollment and tracking, assessment and certification workflows, and CPF compliant administrative functionality. Configuration work centered on course cataloging, learning path orchestration, assessment engines, and administrative modules required for Compte Personnel de Formation reporting and funding validation.
The implementation integrates with Mon Compte Formation administrative interfaces to support provider submissions and funding records, and it is oriented toward HR and learning and development functions within French training organisations. Operational coverage emphasizes administrative interactions between training providers and the national marketplace, including provider onboarding, course accreditation status exchange, and learner entitlement processing.
Governance reflected the EDOF award conditions, requiring alignment with national compliance standards and structured handoff to provider operations and HR learning teams during rollout. Implementation activities prioritized administrative workflow configuration, compliance reporting capabilities, and operational documentation to support ongoing CPF related administration.
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Do You Dream Up | Legacy | Dydu Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Caisse des Dépôts deployed the Dydu Chatbot to support customer self-service for its pensions and benefits management operations. The Dydu Chatbot was implemented as a Chatbots and Conversational AI solution to provide 24/7 automated responses to frequently asked questions and to reduce routine human contacts across its pension management remit.
Deployment focused on customer relations services distributed across two primary sites, Angers-Paris and Bordeaux, with the Customer self-service unit in Angers and the Digital information and customer experience unit in Bordeaux driving requirements and content. The initial configuration placed the virtual assistant Ariane in the textbox used for accessing private spaces, concentrating functionality on general information and private space access before extending to the CNRACL and Ircantec sites.
Do You Dream Up provided implementation, structure development, and training support, and the solution reached operational readiness in less than six months. Functional capabilities implemented included conversational FAQ handling, authentication-adjacent guidance for private space sign-in, and a structured training corpus for ongoing conversation management, with plans to extend capabilities to personalized pension queries such as pension totals and accrued quarters.
Governance was organized with dedicated teams for chatbot development on each website and regular monitoring and follow-up of conversations to refine intents and responses. The deployment served a broad constituency including 75,000 public sector employers, 7.5 million contributors, and 3.5 million pensioners, and produced explicit operational results reported by the customer, including 550,000 conversations since January 2013, an average of 11,600 conversations per month, and an 85% response success rate, with reported reductions in human contact for frequently asked questions.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2016 | 2016 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2014 | 2014 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2012 | 2012 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Editing | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center, Customer Experience | CRM |
|
2015 | 2016 |
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2020 |
|
|
|
|
|
Sales Analytics | CRM |
|
2015 | 2015 |
|
Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Trading Platform, Portfolio and Investment Management | Investment Management |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||