Pasadena, 91125, CA,
United States
California Institute of Technology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by California Institute of Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 California Institute of Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that California Institute of Technology has purchased the following applications: Jaggaer Invoicing for AP Automation in 2018, Oracle E-Business Suite HRMS for Core HR in 2014, Intuit Mailchimp for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems California Institute of Technology is running and its propensity to invest more and deepen its relationship with Jaggaer , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing California Institute of Technology revenues, which have grown to $330.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for California Institute of Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Jaggaer | Legacy | Jaggaer Invoicing | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 California Institute of Technology implemented Jaggaer Invoicing as part of a broader AP Automation initiative to digitize accounts payable workflows and reduce paper handling across campus. Procurement Services at Caltech is organized into four sub-groups, Purchasing, Payment Services, Support Services and a Business Analyst, and the institute had previously centralized purchasing through a TechMart private eMarketplace built on JAGGAER eProcurement to consolidate supplier catalogs and punch-out ordering.
Jaggaer Invoicing was configured to accept cXML invoicing and operate alongside the TechMart catalog environment, enabling invoice data to flow directly into the Caltech accounting system and reducing manual data entry. Thresholds were applied per buying department so that invoices below configured limits could be paid without additional approval, and the JAGGAER Digital Mailroom module was added in 2020 to capture paper and emailed invoices into the electronic pipeline.
The deployment integrated invoice capture, catalog punch-outs and supplier-hosted catalogs with campus purchasing and AP processing, supporting electronic confirmation of goods and services and a 15-day ePayables program to incent supplier adoption. Operational coverage spanned central procurement, accounts payable, and the broad campus community of end users, with supplier onboarding focused on cXML-capable catalog providers to increase touchless processing.
Governance and workflow changes included configuring automated approval routing based on thresholds, centralizing contract-managed catalogs to improve compliance, and shifting staff responsibilities from routine invoice processing to exception handling and analytical roles. Controls were introduced to support fraud identification and to provide clear audit trails for invoice validation and payment term changes tied to the ePayables program.
By the end of 2020 the implementation reported 100 percent digital invoicing, average invoice cycle times reduced from 7.43 days in 2018 to 2.56 days in 2020, touchless invoice rates rising from 15 to 30 percent, 43 percent of invoices received via cXML through TechMart and 38 percent processed via Digital Mailroom, leaving 3 percent manual processing. The case study documents increased spend under management, improved contract compliance, and 98 percent user adoption and satisfaction with the eProcurement system, all supported by Jaggaer Invoicing within Caltech's AP Automation environment.
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ERP Financial | ERP Financial Management |
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2012 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, California Institute of Technology deployed Oracle E-Business Suite HRMS as its Core HR application. The implementation positioned Oracle E-Business Suite HRMS to serve as the institutional system for HR and payroll processing and personnel administration across campus administrative units.
Oracle E-Business Suite HRMS was configured to support core HR capabilities including payroll processing, benefits administration, position and workforce records, manager and employee self service, and HR reporting and security constructs typical of Core HR deployments. The HRMS instance operated alongside Oracle ERP Financials, with configuration work focused on aligning chart of accounts references, position-to-costing mappings, and HR payroll posting flows into financial ledgers.
The implementation included explicit integrations with campus systems, notably Kronos time and attendance, student systems for crosswalks between academic and employment records, a central data warehouse for HR analytics, single sign on for unified authentication, and multiple internal and external application interfaces and databases. System integration work emphasized interface stabilization, identity provisioning through SSO, and export pipelines into the data warehouse for downstream reporting.
Operational support and governance were organized around IT operations teams, with Manager Linux and Database Administrator teams responsible for platform administration, Oracle database management, interface monitoring, and routine operational change management for Oracle ERP Financials and HR/Payroll. Integration governance and operational runbooks covered interface ownership, authentication and access controls, and coordination between HR, payroll, finance, student services, and IT for release windows and data reconciliation.
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Workforce Management | HCM |
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2002 | 2002 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021 California Institute of Technology deployed Intuit Mailchimp as its Marketing Automation platform to manage website-driven email communications. The deployment centers on Intuit Mailchimp integrated into the public website to capture subscribers and power outbound newsletters, event announcements, and targeted email workflows for institutional communications and advancement outreach.
Configuration includes audience and list management, template-based campaign orchestration, signup form embedding on web pages, and basic campaign reporting and analytics typical of Marketing Automation deployments. Operational ownership appears centralized within marketing and communications functions, which maintain subscriber segmentation, campaign scheduling, and consent workflows through Intuit Mailchimp while using the website as the primary acquisition channel.
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Archive as a Service (AaaS) | IaaS |
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2011 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2020 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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