Campbelltown City Council
Corner Queen and Broughton Streets,
Campbelltown, 2560, NSW,
Australia
Campbelltown, 2560, NSW,
Australia
61 2 4645 4000
Government
Campbelltown City Council Technographics
Campbelltown City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Campbelltown City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Campbelltown City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Campbelltown City Council has purchased the following applications: TechnologyOne ERP for ERP Financial in 2010, Frontier Software iChris for Core HR in 2019, SeamlessCMS for Enterprise Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Campbelltown City Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , Frontier Software , Pulse Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Campbelltown City Council revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Campbelltown City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Campbelltown City Council Tech Stack and Enterprise Applications
Campbelltown City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Campbelltown City Council implemented TechnologyOne ERP as its core financial application, deploying an ERP Financial platform to consolidate transactional finance and procurement workflows across council finance operations. The TechnologyOne ERP deployment is positioned to handle council scale operations and to support accounts payable, purchasing and general ledger processing for municipal financial management.
The implementation emphasizes Accounts Payable automation and purchase order matching, with configuration for high volume end to end accounts payable processing including invoice verification, goods receiving checks, pricing and quantity validation, GST applicability and ledger costing. TechnologyOne ERP was configured to support commitment management in the purchasing lifecycle and to centralize ledger posting rules and chart of accounts controls for consistent financial treatment.
Operational integrations include the use of OCR scanning technology for invoice capture and a computerized purchasing and commitment system to streamline PO matching and goods received workflows into the TechnologyOne ERP transaction stream. The deployment covers finance and procurement functional teams, with operational handoffs between goods receiving, procurement staff and the accounts payable function to ensure invoice to payment orchestration.
Governance and operational change focused on role based process controls and user training, with the Senior Accounts Payable Officer responsible for processing and payment workflows and reporting to the Senior Financial Accountant. The council implemented internal training programs for organizational users of TechnologyOne ERP to reinforce invoice matching practices, GST compliance, ledger costing accuracy and use of OCR scanning for automated invoice ingestion.
|
Campbelltown City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Campbelltown City Council implemented Frontier Software iChris as its Core HR platform. The deployment was scoped to support a 900 employee municipal workforce and to centralize payroll administration and core HR records for staff located in the Sydney South West and M5 Corridor area.
The Frontier Software iChris implementation focused on configuring payroll processing and core HR administration capabilities to support accurate and punctual preparation and processing of payroll, along with HR data entry and employee record management. Configuration work emphasized data accuracy controls, role based access for payroll administration, and setup of payroll data entry workflows aligned to the council payroll team procedures.
Operational ownership rested with the council payroll team under the Payroll Team Leader, with the implementation addressing day to day payroll operations and payroll related supplier payment workflows as reflected in the Payroll and Accounts Clerk vacancy. The rollout incorporated user upskilling and professional development for payroll staff, noting that prior CHRIS21 or iCHRIS experience was desirable for candidates and training was a component of adoption.
Governance measures introduced during the Frontier Software iChris program reinforced confidentiality and process discipline for payroll and HR operations, and the configuration supported the council’s emphasis on accuracy, discretion, and a customer focused approach in payroll and HR service delivery.
|
|
|
|
|
Learning and Development | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2019 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
Campbelltown City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SeamlessCMS | Legacy | SeamlessCMS | Enterprise Content Management | Content Management | n/a | 2022 | 2022 |
In 2022 Campbelltown City Council implemented SeamlessCMS as its Enterprise Content Management solution for the council website. The deployment uses SeamlessCMS to centralize public-facing content publishing and manage media assets for municipal communications, providing a single platform for content authoring and controlled publishing across the site. The implementation is applied to the council website to support scheduled publishing, versioning, and role-based publishing workflows for council staff.
Operational scope covers corporate communications, community services content and statutory information across council departments, with editorial ownership mapped to departmental content owners and website editors. Functional modules configured include content authoring and approval workflows, a media asset library, taxonomy and metadata controls, and role-based access permissions for publishers and approvers. Governance emphasized establishing editorial workflows and permission sets, with rollout focused on website editors and communications teams to standardize content operations on the public site.
|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
Campbelltown City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Campbelltown City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Human Resources Operations Leader | Manager | HR | |
|
|
|
Payroll Manager | Manager | Finance | |
|
|
|
Executive Manager, People & Performance | Manager | HR | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Information Communication Technology Project Manager | Manager | IT | |
|
|
|
Financial Accounting Officer | Manager | Finance | |
|
Apps Being Evaluated by Campbelltown City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Campbelltown City Council IT executives and key decision makers. This section highlights Campbelltown City Council's latest recorded technology evaluations, including TechnologyOne ERP for ERP Financial on 2025-11-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Campbelltown City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-24 | Campbelltown City Council | Evaluated | TechnologyOne | TechnologyOne ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Campbelltown City Council Technographics
Campbelltown City Council is a Government organization based in Australia,
with around 900 employees and annual revenues of $228.0 million.
Campbelltown City Council operates a diverse technology stack with applications such as
TechnologyOne ERP, Frontier Software iChris and SeamlessCMS,
covering areas like ERP Financial, Core HR and Enterprise Content Management.
Campbelltown City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Frontier Software and SeamlessCMS.
Campbelltown City Council recently adopted applications including
SeamlessCMS in 2022, Telerik Sitefinity CMS in 2022 and Salesforce Pardot in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Campbelltown City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Campbelltown City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Campbelltown City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.