Canada Border Services Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Canada Border Services Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Canada Border Services Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canada Border Services Agency has purchased the following applications: Global Vigilance for Maritime ERP in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Adobe Experience Manager for Digital Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canada Border Services Agency is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canada Border Services Agency revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canada Border Services Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Global Vigilance | Maritime ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 Canada Border Services Agency deployed Global Vigilance as a Maritime ERP application to introduce structured risk management and targeting capabilities for maritime flows. Procurement records and vendor disclosures identify Constellation Software Inc. in contract listings, and GreenLine Systems Canada as the delivery agent for risk management and targeting software to support cargo, vessel and passenger assessment and targeting.
The implementation centers on cargo targeting and system targeting capabilities inferred from vendor product descriptions and contract scope, with configuration focused on rules-driven risk scoring, watchlist screening and analyst review queues typical of targeting solutions. Global Vigilance was configured to support cargo manifest analysis, vessel movement evaluation and passenger screening workflows, aligning Maritime ERP functionality to customs risk assessment use cases.
Operational coverage is oriented to CBSA border operations and risk management teams across Canada, with the platform positioned to ingest operational feeds and surface cases for manual review by targeting analysts. The deployment emphasized modular targeting rule sets and role-based access for operational units responsible for cargo examination, passenger screening and vessel clearance.
Governance and workflow changes documented in procurement materials indicate policy-driven targeting rules, controlled configuration of scoring thresholds and analyst escalation paths to formalize decisioning and review. Documentation links procurement to contract deliverables and product capabilities, and Global Vigilance is referenced repeatedly in records as the Maritime ERP application supporting CBSA targeting operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Domain Name System (DNS) | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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