List of Global Vigilance Customers
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Since 2010, our global team of researchers has been studying Global Vigilance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Global Vigilance for Maritime ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Global Vigilance for Maritime ERP include: US Customs and Border Protection, a United States based Professional Services organisation with 64300 employees and revenues of $16.00 billion, Canada Border Services Agency, a Canada based Government organisation with 16500 employees and revenues of $2.13 billion, HIS ARK, a Malaysia based Government organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Global Vigilance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Global Vigilance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Canada Border Services Agency | Government | 16500 | $2.1B | Canada | Constellation Software Inc. | Global Vigilance | Maritime ERP | 2015 | n/a |
In 2015 Canada Border Services Agency deployed Global Vigilance as a Maritime ERP application to introduce structured risk management and targeting capabilities for maritime flows. Procurement records and vendor disclosures identify Constellation Software Inc. in contract listings, and GreenLine Systems Canada as the delivery agent for risk management and targeting software to support cargo, vessel and passenger assessment and targeting.
The implementation centers on cargo targeting and system targeting capabilities inferred from vendor product descriptions and contract scope, with configuration focused on rules-driven risk scoring, watchlist screening and analyst review queues typical of targeting solutions. Global Vigilance was configured to support cargo manifest analysis, vessel movement evaluation and passenger screening workflows, aligning Maritime ERP functionality to customs risk assessment use cases.
Operational coverage is oriented to CBSA border operations and risk management teams across Canada, with the platform positioned to ingest operational feeds and surface cases for manual review by targeting analysts. The deployment emphasized modular targeting rule sets and role-based access for operational units responsible for cargo examination, passenger screening and vessel clearance.
Governance and workflow changes documented in procurement materials indicate policy-driven targeting rules, controlled configuration of scoring thresholds and analyst escalation paths to formalize decisioning and review. Documentation links procurement to contract deliverables and product capabilities, and Global Vigilance is referenced repeatedly in records as the Maritime ERP application supporting CBSA targeting operations.
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HIS ARK | Government | 10 | $2M | Malaysia | Constellation Software Inc. | Global Vigilance | Maritime ERP | 2014 | Brilliance Malaysia |
In 2014, HIS ARK deployed Global Vigilance into the Royal Malaysian Customs Ubiquitous Customs program as part of a targeted maritime security engagement. The scope of the engagement focused on customs and anti smuggling workflows in Malaysia and the contract documentation explicitly linked the deployment to improved maritime and cargo risk assessment.
Global Vigilance was implemented using the Cargo Targeting System CTS module and the Vessel Selection System VSS module, reflecting Maritime ERP functional requirements for cargo targeting, vessel profiling, and risk based screening. Configuration centered on rule sets and operational workflows to support targeting decisions and vessel selection processes within customs inspection operations.
The implementation was delivered via the BRINFO team with Brilliance Malaysia identified as the systems integrator and Constellation Software Inc. named as the software vendor. The rollout integrated Global Vigilance into Royal Malaysian Customs operational procedures under the Ubiquitous Customs program, covering customs enforcement and maritime screening use cases in Malaysia.
Contract materials and public announcements specified CTS and VSS module usage and governance was organized around module level deployment and operational handoff to customs teams for targeting and vessel selection workflows. The engagement positioned Global Vigilance to improve maritime and cargo risk assessment capabilities for customs operations.
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US Customs and Border Protection | Professional Services | 64300 | $16.0B | United States | Constellation Software Inc. | Global Vigilance | Maritime ERP | 2003 | n/a |
In 2003 US Customs and Border Protection implemented Global Vigilance, originally GreenLine Systems, as a Maritime ERP deployment to operationalize the Cargo Targeting System under Operation Safe Commerce. The Maritime ERP deployment delivered automated cargo and vessel risk scoring, targeting workflows, and inspection prioritization capabilities to support customs maritime and cargo targeting activities across U.S. ports.
The implementation embedded the Cargo Targeting System as the core functional module within Global Vigilance, pairing a risk scoring engine with targeting rule management, event-driven alerts, and queueing for physical inspections. Typical Maritime ERP functional terminology applied to the deployment includes manifest ingestion, vessel and shipment profiling, automated risk scoring, and prioritized inspection workflows to align operational screening with port operations.
Rollout occurred in the context of Operation Safe Commerce with operational coverage focused on U.S. ports and customs targeting units, aligning targeting processes and governance to centralize inspection prioritization. The deployment supported improved inspection prioritization and supply chain security through automated targeting and risk scoring, and it established a persistent maritime ERP capability for US Customs and Border Protection to conduct cargo targeting.
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