Toronto, M5G 1R8, ON,
Canada
Canada Life Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Canada Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11763 Canada Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canada Life has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2016, FIS SunGard iWorks for Insurance ERP in 2005, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canada Life is running and its propensity to invest more and deepen its relationship with SAP , Dayforce , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canada Life revenues, which have grown to $6.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canada Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016 Canada Life implemented SAP SuccessFactors Compensation as part of a multi-million-dollar, multi-year program targeting Human Resources and Canadian Operations. The deployment of SAP SuccessFactors Compensation was executed within a broader SAP SuccessFactors suite program and aligned to Compensation Management objectives for pay design and administration.
The program delivered multiple SAP SuccessFactors modules, including Performance and Goal Management (PMGM), Learning Management System (LMS), and the Compensation module, and included configuration of a new Career Streams & Compensation Framework. SAP SuccessFactors Compensation was configured to support compensation cycles, merit and variable pay structures, and linkage to performance and learning records maintained in the PMGM and LMS modules.
Deployment structure emphasized a suite-based architecture between the SuccessFactors modules, with Employee Central identified as the core HR project that is ready to be implemented to provide authoritative employee records. Operational coverage focused on Human Resources and Canadian Operations, with functional workflows touching compensation administration, performance calibration, career stream alignment, and learning assignments.
Governance was organized as a multi-stream program with multiple internal and external stakeholders contributing to design, configuration, and rollout. The implementation approach used phased module rollouts and coordinated governance across streams to align the Compensation Management application with the new Career Streams & Compensation Framework and the forthcoming Employee Central core HR implementation.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2016 |
|
|
|
|
|
Learning and Development | HCM |
|
2016 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2018 | 2018 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS SunGard iWorks | Insurance ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Canada Life implemented FIS SunGard iWorks as its Insurance ERP to consolidate core finance and insurance accounting processes. Canada Life FIS SunGard iWorks Insurance ERP supports corporate finance, policy administration, billing and claims accounting functions and was deployed to align accounting and regulatory reporting across the insurer.
The implementation focused on modules and configuration typical for an Insurance ERP, including ledgers for general accounting, accounts payable and receivable, premium billing interfaces, claims accounting capabilities, reinsurance accounting workflows, and financial reporting frameworks. Configuration work emphasized chart of accounts alignment, consolidation across business units, role based access control, and audit trail instrumentation to meet insurance regulatory and audit requirements.
Deployment followed an on premise architectural model consistent with enterprise implementations of the period, using batch and message based integration patterns to connect upstream policy administration and billing processes, downstream general ledger consolidation, bank and payment interfaces, and corporate reporting data stores. Governance was established around centralized month end close procedures, reconciliations between policy and financial systems, and controlled rollout by module and business function to minimize operational disruption.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Canada Life implemented Adobe Connect on its website to provide web based conferencing capabilities. Adobe Connect, classified as Audio Video and Web Conferencing, is deployed as an embedded session platform on the Canada Life site to deliver hosted meetings and webinar experiences accessible through the corporate web presence, supporting customer engagement and internal collaboration.
The implementation emphasizes standard Audio Video and Web Conferencing functional modules such as persistent meeting rooms, webinar hosting, screen sharing, session recording, breakout room facilitation, and attendee management. Configuration and operational governance center on scheduled session management, access control and content publishing workflows, with administrative processes for scheduling, permissioning and archival of meeting content tied to the Adobe Connect environment on the website.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2015 | 2015 |
|
|
|
|
|
Risk Management | TRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||