Canon USA
1 Canon Park,
Melville, 11747, NY,
United States
Melville, 11747, NY,
United States
1 631-330-5000
Distribution
Canon USA Technographics
Canon USA Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canon USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15945 Canon USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Canon USA has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2009, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, LogMeIn BoldChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canon USA is running and its propensity to invest more and deepen its relationship with Oracle , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canon USA revenues, which have grown to $7.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canon USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canon USA Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, Canon USA implemented Oracle E-Business Suite as its ERP Financial platform to centralize accounting across 18 corporate entities in the Americas, including Canada and Latin America. The engagement advised the VP of Accounting and the CFO on Oracle Financials Release 12 with a strategic objective of establishing a one day accounting close for Canon Americas.
The implementation scope included configuration and deployment of Oracle General Ledger, Oracle Accounts Payable, Oracle Purchasing and Oracle Internet Expenses. Functional work focused on close cycle controls, accounts payable and procurement workflow standardization, and expense capture and reconciliation processes aligned to consolidated financial reporting needs.
The program worked closely with Global IT to improve business alignment and to establish processes for tracking, monitoring, resolving and communicating enhancements and system issues between IT and Accounting. As part of the Release 12 effort, the team also defined a Global Management Reporting strategy and solution to support unified reporting across the 18 companies in the Canon Americas footprint.
Governance emphasis centered on executive sponsorship from the CFO organization, coordinated business and IT change control for financial configuration, and structured issue and enhancement tracking to support rollout and ongoing operations. Canon USA s use of Oracle E-Business Suite ERP Financial targeted Accounting and Finance functions, while embedding cross functional workflows and management reporting across the regional corporate entities.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
Canon USA implemented iCIMS Recruit Applicant Tracking System in 2015. The iCIMS Recruit Applicant Tracking System was provisioned on Canon USA's external careers website to centralize applicant intake and requisition workflows for distribution and corporate hiring. Deployment architecture used a vendor hosted ATS model integrated with the public careers portal to capture applications and orchestrate candidate lifecycle events.
Configuration emphasized core Applicant Tracking System capabilities, including job posting and distribution, application capture and resume parsing, candidate tracking, interview scheduling, offer management, and recruiter dashboards, aligned to talent acquisition and HR operations. Governance and operational control were enforced through role based access, requisition approval workflows, and standardized recruiter workflow configurations to support distributed hiring teams. The implementation links Canon USA, iCIMS Recruit Applicant Tracking System, Applicant Tracking System and HR and Talent Acquisition business functions into a unified recruiting platform.
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Candidate Relationship Management | HCM |
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2021 | 2021 |
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Contingent Labor Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2016 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2016 |
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Time and Attendance | HCM |
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2017 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Canon USA deployed LogMeIn BoldChat on its public website to enable web-based conversational engagement. Canon USA implemented LogMeIn BoldChat as a Chatbots and Conversational AI application to support customer support and online inquiry handling.
Deployment centered on embedding the LogMeIn BoldChat visitor-facing chat widget and routing interactions into support agent workflows, applying common Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, session transcripts, and usage analytics across web channels. Operational ownership rested with digital customer service teams who staffed agent consoles and managed web support interactions as part of Canon USA customer service operations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Database Management | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Canon USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Canon USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Canon USA Technographics
Canon USA is a Distribution organization based in United States,
with around 15945 employees and annual revenues of $7.50 billion.
Canon USA operates a diverse technology stack with applications such as
Oracle E-Business Suite, iCIMS Recruit Applicant Tracking System and LogMeIn BoldChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Canon USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and GoTo (formerly LogMeIn).
Canon USA recently adopted applications including
Appcast Xcelerate in 2021, Contentsquare in 2020 and Oracle Cloud ERP in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Canon USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Canon USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Canon USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.