Olyphant, 18447, PA,
United States
Canpack US Technographics
Canpack US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canpack US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Canpack US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canpack US has purchased the following applications: Workday Benefits for Benefits Administration in 2017, Microsoft 365 for Collaboration in 2018, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canpack US is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canpack US revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canpack US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canpack US Tech Stack and Enterprise Applications
Canpack US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2017 | 2018 |
In 2017, Canpack US implemented Workday Benefits as part of a broader Workday deployment, establishing a centralized Benefits Administration capability for the companys HR function. Workday Benefits was deployed as the named application and served as the primary system for benefits configuration and enrollment workflows across the organization.
The Workday Benefits deployment was configured alongside functional modules that included Core HCM, Performance, Recruiting, Advanced Compensation and Payroll, enabling integrated eligibility rules, benefit event processing and enrollment lifecycle management. Workday Benefits was configured to align with standard benefits administration practices, including plan configuration, eligibility logic and employee enrollment orchestration.
The implementation formed part of a group level Workday rollout under Giorgi Global Holdings that supported up to 12,000 users across Europe, Middle East, Africa, Asia, and the Americas, indicating multi-region operational coverage and consistent benefits controls. Because Payroll and Benefits were in scope within the same Workday suite, benefits data and deduction elements were synchronized with Workday Payroll to maintain payroll accuracy and benefits costing within the unified tenant.
Governance and process work accompanied the technical implementation, led by HRIS and HR business process teams who standardized HR processes across 19 countries, supported data conversion and testing activities, and managed phased rollouts and ongoing support. The program emphasized centralized configuration standards, testing governance and process standardization to support sustained Benefits Administration within Workday Benefits.
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Compensation Management | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2018 |
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Talent Management | HCM |
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2017 | 2018 |
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Canpack US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Canpack US implemented Microsoft 365 as its Collaboration platform. The company publicly references Microsoft 365 on its website, indicating the application is part of its corporate collaboration footprint for United States operations.
Microsoft 365 deployment centered on core collaboration capabilities typical for the Collaboration category, including Exchange Online for enterprise email, SharePoint Online for document management and intranet content, OneDrive for user file synchronization, and Microsoft Teams for chat and meetings. The implementation narrative implies identity and access management tied to Azure Active Directory for single sign on and role based access, plus tenant level configuration for security baselines and data retention controls.
Operational governance and workflow controls were aligned to collaboration processes, covering SharePoint site provisioning, Teams lifecycle management, and mailbox policies to support corporate communication and document sharing. The implementation is described at the application level as Microsoft 365, and the narrative connects the application, Collaboration category, and business functions such as internal communication, document management, and team collaboration.
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Canpack US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Canpack US deployed Atlassian Jira Service Desk to support IT Service Management. The implementation is exposed on the corporate website as a public-facing service portal for ticket submission, request tracking, and self-service knowledge access.
Configuration emphasized core IT Service Management capabilities including incident management, service request fulfillment, knowledge base publishing, and SLA tracking. Atlassian Jira Service Desk was configured with request types, queues, automation rules for triage, and role-based access controls for support analysts and end users. The setup uses the application workflow engine to standardize request routing and escalation.
Operational scope centers on IT support and end-user service management across Canpack US manufacturing operations, with the website portal providing centralized intake for internal users. Governance focused on ticket lifecycle ownership, defined escalation paths, and a standardized service catalog to align IT teams with operational stakeholders.
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Canpack US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Canpack US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Canpack US
Apps Being Evaluated by Canpack US Executives
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