Canteen Vending
2400 Yorkmont Rd,
Charlotte, 28217, NC,
United States
Charlotte, 28217, NC,
United States
1 800-226-8336
Retail
Canteen Vending Technographics
Canteen Vending Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canteen Vending and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Canteen Vending employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canteen Vending has purchased the following applications: SAP Travel and Expense Management for Expense Management in 2009, Workstream Hiring for Recruiting in 2020, VirtualSpirits Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canteen Vending is running and its propensity to invest more and deepen its relationship with SAP , Workstream , VirtualSpirits or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canteen Vending revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canteen Vending intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canteen Vending Tech Stack and Enterprise Applications
Canteen Vending ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2009 | 2009 |
In 2009, Canteen Vending implemented SAP Travel and Expense Management to process expense reports for travel, lodging, and all other reimbursements. The deployment established SAP Travel and Expense Management as the company’s Expense Management system, standardizing submission, approval, and reimbursement workflows across the business.
Configuration focused on core Expense Management capabilities such as electronic expense report submission, multi level approval workflows, policy validation, expense itemization, and audit trail capture. The implementation covered expense types for travel and lodging and enforced policy controls to ensure consistency in expense classification and review.
Operational coverage targeted corporate finance and corporate travel functions across the United States, applying a centralized expense policy and approval framework for approximately 1500 employees. The application served as the single system of record for employee initiated travel and lodging claims and company reimbursements, aligning expense processing with accounting and reconciliation activities.
Governance emphasized workflow controls, role based access, and auditability, with formal approval hierarchies and expense policy enforcement embedded in daily processing. SAP Travel and Expense Management was configured to support reimbursement processing and structured posting for accounting and compliance workflows.
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Canteen Vending HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Canteen Vending deployed Workstream Hiring, a Recruiting application, to accelerate hourly hiring across its United States retail store footprint. Workstream Hiring is used to find qualified employees, automate the training process, and provide a mobile-first hiring experience that allows store managers to complete hiring and training tasks from their phone.
The implementation centers on applicant sourcing and qualification workflows, automated onboarding and training modules, and a mobile applicant tracking interface. Configuration emphasized standardized job templates, role-based access for store managers and corporate HR, and rules-based candidate screening to help replicate best-store staffing patterns across locations.
Operational coverage focused on store-level hiring and training with centralized oversight by corporate HR and regional managers, impacting recruiting, store operations, and learning administration. No third-party integrations are documented, the deployment is app-centric and optimized for phone-based hiring and training at the point of service.
Governance formalized consistent hiring workflows and approval gates within Workstream Hiring to ensure process consistency across stores, with training automation embedded to reduce manual steps. The cited outcomes include faster hiring and automated training via Workstream Hiring, with no specific cost or performance metrics provided.
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Canteen Vending AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VirtualSpirits | Legacy | VirtualSpirits Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Canteen Vending implemented VirtualSpirits Chatbot. The VirtualSpirits Chatbot is deployed as a customer facing conversational layer on Canteen Vending's public website and is categorized under Chatbots and Conversational AI, serving as the primary web channel for automated customer interactions.
The implementation of VirtualSpirits Chatbot centers on standard conversational AI capabilities, including natural language understanding, intent classification, dialogue flow orchestration, and a web chat widget for live sessions. Configuration work focused on designing FAQ driven dialogue flows, knowledge base mapping for canned responses, session persistence for multi step conversations, and analytics instrumentation to capture conversational logs and usage patterns.
Operationally the deployment is scoped to online customer engagement and support touch points on the website, with governance oriented around content and intent management. Canteen Vending aligned chatbot content ownership to digital customer experience and customer service teams, instituted iterative intent training cycles, and established monitoring and tuning processes for conversational accuracy and escalation to human agents when needed.
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Canteen Vending Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Canteen Vending eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Canteen Vending CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Canteen Vending TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Canteen Vending PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Canteen Vending IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Canteen Vending
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP of Finance | VP | Finance | |
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Vice President, Information Technology | VP | IT | |
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Purchasing and Warehouse Manager | Manager | Supply Chain | |
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Vice President, National Accounts | VP | Sales | |
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Senior Manager of Finance | Manager | Finance | |
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Director Corporate Accounting | Director | Finance | |
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VP Finance | VP | Finance | |
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VP Technology | VP | IT | |
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Vice President, Business Excellence & Innovations | VP | R&D | |
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Controller | Director | Finance | |
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Vice President Human Resources Operations | VP | HR | |
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Director of Operations | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Canteen Vending Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Canteen Vending IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Canteen Vending digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Canteen Vending Technographics
Canteen Vending is a Retail organization based in United States,
with around 1500 employees and annual revenues of $200.0 million.
Canteen Vending operates a diverse technology stack with applications such as
SAP Travel and Expense Management, Workstream Hiring and VirtualSpirits Chatbot,
covering areas like Expense Management, Recruiting and Chatbots and Conversational AI.
Canteen Vending has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workstream and VirtualSpirits.
Canteen Vending recently adopted applications including
Zoominfo Platform in 2024, WooCommerce in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Canteen Vending’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Canteen Vending’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Canteen Vending technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.