Capezio
Capezio, One Campus Rd,
Totowa, 7512, NJ,
United States
Totowa, 7512, NJ,
United States
1 973-595-9000
Retail
Capezio Technographics
Capezio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capezio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Capezio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capezio has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2014, CGS BlueCherry ERP for Retail Management in 2022, Olark Live Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capezio is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capezio revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capezio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capezio Tech Stack and Enterprise Applications
Capezio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Capezio implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform and delivered the application globally. The deployment included integration with an Accellos warehouse system to coordinate inventory and distribution flows across its retail and distribution footprint.
The implementation emphasized core ERP Financial capabilities, including general ledger, accounts payable and receivable, inventory control and order-to-cash plus procure-to-pay workflows to support finance, supply chain and warehouse operations. Governance and rollout concentrated on centralizing financial processes and standardizing transaction workflows across sites, with ongoing support for Sage Business Cloud X3 and the Accellos warehouse integration to operationalize finance and distribution functions.
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ERP Financial | ERP |
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2022 | 2023 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Capezio ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGS | SAP Apparel and Footwear (SAP AFS) | CGS BlueCherry ERP | Retail Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, Capezio implemented CGS BlueCherry ERP, migrating from SAP Apparel and Footwear (SAP AFS) as part of a consolidated systems program in the Retail Management category. The implementation targeted core merchandise lifecycle, inventory and order management capabilities typical of retail ERP platforms, and aligned application configuration with apparel and footwear product attributes used by the business.
CGS BlueCherry ERP was configured to support modules for inventory control, order management, distribution execution, and product data interchange with an enterprise product lifecycle system. The program also consolidated product lifecycle capabilities into BlueCherry PLM following a migration from Gerber Yunique PLM, ensuring SKU and style master data became a primary source of truth within the BlueCherry application.
The BlueCherry deployment was integrated with a parallel commerce and finance stack, explicitly connecting to Shopify Plus after a transition from Magento, and to Shopify POS following a move from CAM Commerce POS. Financial transactions and ledgers were routed to Microsoft Dynamics 365 Business Central after SAP Finance was moved, establishing a dual-application landscape where CGS BlueCherry ERP manages merchandising and inventory while D365 Business Central handles corporate finance.
Governance and rollout were led by Capezio senior operations leadership, with the company VP of Operations and eCommerce serving as project lead for the complete company system migrations. The program used cross-functional coordination across operations, eCommerce, finance and product teams, with staged cutovers and system integration checkpoints to align BlueCherry ERP, BlueCherry PLM, Shopify Plus, Shopify POS and D365 Business Central into a unified Retail Management operational footprint.
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Capezio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Capezio implemented Olark Live Chat on its e-commerce website. The deployment embedded the Olark Live Chat widget to enable real time messaging and on-site customer engagement, aligning the implementation with the Chatbots and Conversational AI application category. Configuration leveraged browser based operator consoles and standard conversational features such as canned responses, visitor monitoring, and proactive chat invitations to support live agent interactions and synchronous customer support workflows.
Configuration focused on web widget customization and routing rules to direct sessions into existing retail customer service workflows, while maintaining session continuity as shoppers navigated product pages. Operational scope covered the consumer facing e-commerce channel and the customer support team, with governance exercised through chat handling processes and support operational procedures. Capezio’s use of Olark Live Chat positions the company within Chatbots and Conversational AI for customer service on its website.
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Capezio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Capezio Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Capezio eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Capezio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Capezio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Capezio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Capezio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Capezio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Capezio
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Management Accountant | Manager | Finance | |
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Accounts Receivable Specialist | Manager | Finance | |
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Apps Being Evaluated by Capezio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capezio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capezio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Capezio Technographics
Capezio is a Retail organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
Capezio operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), CGS BlueCherry ERP and Olark Live Chat,
covering areas like ERP Financial, Retail Management and Chatbots and Conversational AI.
Capezio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, CGS and Olark.
Capezio recently adopted applications including
Microsoft Dynamics 365 Business Central in 2022, CGS BlueCherry ERP in 2022 and Klarna Payments in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capezio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capezio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capezio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.