Singapore, 68912,
Singapore
CapitaLand Technographics
CapitaLand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CapitaLand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12100 CapitaLand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CapitaLand has purchased the following applications: IntSig AP Automation for SAP for AP Automation in 2018, Oracle Cloud HCM for Core HR in 2021, RMS Property Management for Hotel Property Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CapitaLand is running and its propensity to invest more and deepen its relationship with IntSig , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CapitaLand revenues, which have grown to $1.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CapitaLand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CapitaLand Tech Stack and Enterprise Applications
CapitaLand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IntSig | Legacy | IntSig AP Automation for SAP | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, CapitaLand implemented IntSig AP Automation for SAP to automate accounts payable workflows within its Singapore finance organization. The implementation targeted invoice capture and direct integration with the SAP landscape, positioning the IntSig AP Automation for SAP deployment to address core AP Automation requirements for invoice processing.
Specific module names were not published, so module usage is inferred from the IntSig AP Automation for SAP listing. Functional components deployed included automated invoice capture with OCR-based data extraction and validation, workflow routing and exception handling, and configuration to prepare invoices for posting into SAP ledgers.
The deployment integrated with CapitaLand’s SAP landscape to enable invoice posting and accounts payable ledger updates, using AP Automation integration patterns to move captured invoice data into SAP. Operational coverage was focused on the finance and accounts payable function in Singapore, consolidating invoice ingestion and electronic workflow ahead of SAP financial posting.
Governance and rollout activities centered on aligning automated validation and approval routing with existing finance controls, and updating AP processing procedures and exception resolution workflows to reflect automated invoice capture and SAP posting. Implementation details emphasize configuration of approval hierarchies, document type mappings, and validation rules to maintain SAP accounting integrity.
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2020 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2017 |
|
CapitaLand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, CapitaLand implemented Oracle Cloud HCM as its Core HR platform. The initiative was executed as a group wide HRIS transformation managed by Group Technology Application Services, with a mandate to run all project phases from Plan, Analyze, Design, Build, Test and Deploy through to closure.
Oracle Cloud HCM was configured to deliver Core HR capabilities including employee master data and organizational management, onboarding and offboarding workflows, position and workforce administration, talent and performance management, time and absence management, and HR analytics. The implementation emphasized configuration and process alignment across standard Core HR functional modules to support end to end workforce lifecycle management.
Operational scope covered CapitaLand Group HR and application services across the company footprint, with focused coverage in Singapore and China and coordination for expansion markets such as India, Vietnam, Australia, Europe and the USA. The program included close engagement with cross functional local and regional teams and served as the adoption and governance lead for the group RPA automation program to align automation use cases with HR process workflows.
Governance and rollout were structured around a centralized HRIS program office that provided subject matter expertise, managed change management and training activities, and drove risk and issue management including escalation and resolution. Project responsibilities explicitly included defining functional, technical, and operational requirements, providing SME support for HR systems, and meeting timeline, quality and cost targets.
|
|
|
|
|
Core HR | HCM |
|
2022 | 2023 |
|
|
|
|
|
Recruiting | HCM |
|
2023 | 2024 |
|
CapitaLand ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RMS Cloud | Legacy | RMS Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, CapitaLand implemented RMS Property Management, a Hotel Property Management application from RMS Cloud. The deployment is focused on hotel property and guest management for CapitaLand's hospitality portfolio and is surfaced through CapitaLand's website using RMS Cloud.
The RMS Property Management implementation centers on core Hotel Property Management capabilities, including reservations and booking flows, front desk operations, housekeeping management, tariff and inventory control, guest folio and billing, and operational reporting. Configurations are organized to support centralized rate and inventory rules while allowing per property parameterization across the portfolio.
Integration scope explicitly includes embedding RMS Cloud on CapitaLand's public website to enable direct bookings and availability queries, with the application serving website booking services and backend operational modules used by property staff. The architecture reflects a cloud hosted application model with role based access for hotel operations, revenue management, and marketing functions.
Governance is structured around property operations working with corporate IT for configuration management, user access controls, and workflow orchestration for reservations and housekeeping. Operational rollout emphasizes standardized processes and centralized configuration to maintain consistent guest management and operational procedure across properties.
|
|
|
|
|
Real Estate Property Management | ERP Services and Operations |
|
2016 | 2017 |
|
CapitaLand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
CapitaLand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
CapitaLand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
CapitaLand EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2025 | 2025 |
|
|
|
|
|
EPM | EPM |
|
2012 | 2008 |
|
|
|
|
|
EPM | EPM |
|
2015 | 2016 |
|
CapitaLand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
CapitaLand PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Quality Management | PLM and Engineering |
|
2020 | 2020 |
|
CapitaLand Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2017 |
|
|
|
|
|
Procurement | Procurement |
|
2016 | 2017 |
|
CapitaLand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2019 | 2020 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2019 | 2020 |
|
CapitaLand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
CapitaLand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at CapitaLand
Apps Being Evaluated by CapitaLand Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-25 | CapitaLand | Evaluated | IBM | IBM Planning Analytics | EPM | EPM |