Capricorn Co-operative
Level 19, 141 St Georges Terrace,
Perth, 6000, WA,
Australia
Perth, 6000, WA,
Australia
61 18 0032-7437
Automotive
Capricorn Co-operative Technographics
Capricorn Co-operative Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capricorn Co-operative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Capricorn Co-operative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capricorn Co-operative has purchased the following applications: Epicor ERP for ERP Financial in 2014, Duck Creek Claims for Insurance Claims Management in 2025, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capricorn Co-operative is running and its propensity to invest more and deepen its relationship with Epicor , Duck Creek Technologies , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capricorn Co-operative revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capricorn Co-operative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capricorn Co-operative Tech Stack and Enterprise Applications
Capricorn Co-operative ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Capricorn Co-operative implemented Epicor ERP in the ERP Financial category. The initial deployment established Epicor ERP running on a SQL database to consolidate core financial ledgers, accounts payable, accounts receivable, and procurement workflows for the 500-employee Australian automotive cooperative.
The Galaxy project included dedicated test leadership responsibilities, with explicit oversight of test strategy, execution, and defect management. Testing and delivery tooling included HP ALM for test case management, JIRA for issue tracking, Confluence for project documentation, Stash for source control coordination, and Jenkins to orchestrate build and automation pipelines, and these tools were used to structure iterative test cycles and release gates.
Integration scope centered on Epicor ERP and SQL as primary systems, with test governance layered into change control and release processes to support finance and back-office operations. Operational rollout emphasized formal QA ownership, structured test plans and traceability across Galaxy project phases, and centralized collaboration through Confluence and JIRA to enforce test signoff and workflow transparency.
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Capricorn Co-operative ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Capricorn Co-operative implemented Duck Creek Claims as part of a new Duck Creek Technologies SaaS core insurance delivery partnership for Capricorn Mutual, the protection arm of the member-owned organization. Duck Creek Claims was provisioned via Duck Creek’s OnDemand cloud-delivery platform and forms the claims component of a full-suite deployment that also includes Policy, Rating, Billing and Clarity. The deployment aligns with Capricorn Mutual’s strategy to strengthen auto-trade members' businesses, with a focus on delivering enhanced commercial and domestic coverage to Capricorn’s approximately 30,000 small and medium auto business members.
The Duck Creek Claims implementation configures standard Insurance Claims Management capabilities including first notice of loss intake, claims triage and assignment, workflow-driven adjudication, reserve tracking and integrated payments orchestration. Duck Creek Claims is instrumented to use Clarity for data and insights and to maintain tight policy linkage to the Policy and Rating modules for coverage validation and billing reconciliation. Configuration emphasized insurer-defined business rules, workflow automation and product templates to support both commercial and domestic lines.
Architecturally the solution is delivered as SaaS from Duck Creek OnDemand, with the Claims component integrated into the vendor’s cloud-delivered core suite to enable unified data flows. Operational scope covers claims operations, underwriting, finance and member services within Capricorn Mutual, servicing member dealerships and auto trades across Capricorn’s Australia and New Zealand footprint. Data integration points are designed to support near real-time policy checks and claims reporting into Clarity for enterprise analytics.
Governance focused on centralized configuration control for claims workflows and a staged rollout cadence aligned to product lines, with cross-functional ownership from claims operations and product management. Duck Creek Claims is positioned as a key enabler of Capricorn Mutual’s business strategy to empower auto-trade members and expand coverage and experience for its small and medium business members.
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Insurance Policy Administration | ERP Services and Operations |
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2025 | 2025 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2025 | 2025 |
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Time Tracking and Billing | ERP Services and Operations |
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2025 | 2025 |
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Capricorn Co-operative Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Capricorn Co-operative deployed Zoom for Audio Video and Web Conferencing. The implementation surfaces Zoom on their public website, enabling web based meeting access for members and staff and integrating conferencing into customer facing pages.
Zoom was provisioned to deliver core conferencing capabilities including scheduled meetings, real time audio and video, screen sharing, and the Zoom web client for browser joining. Configuration emphasis included embedding join links and meeting access points into site navigation and event pages to facilitate customer facing sessions and internal collaboration.
Operational coverage spans corporate communications and member services within Capricorn Co-operative in Australia, with the website integration serving as a primary access channel for external participants. Capricorn Co-operative Zoom Audio Video and Web Conferencing supports both internal collaboration and external customer engagement workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Capricorn Co-operative Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Capricorn Co-operative CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Capricorn Co-operative PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Capricorn Co-operative IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Capricorn Co-operative CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Capricorn Co-operative
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Capricorn Co-operative Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capricorn Co-operative IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capricorn Co-operative digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Capricorn Co-operative Technographics
Capricorn Co-operative is a Automotive organization based in Australia,
with around 500 employees and annual revenues of $135.0 million.
Capricorn Co-operative operates a diverse technology stack with applications such as
Epicor ERP, Duck Creek Claims and Zoom,
covering areas like ERP Financial, Insurance Claims Management and Audio Video and Web Conferencing.
Capricorn Co-operative has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Duck Creek Technologies and Zoom Video Communications.
Capricorn Co-operative recently adopted applications including
Duck Creek Claims in 2025, Duck Creek Policy in 2025 and Duck Creek Rating in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capricorn Co-operative’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capricorn Co-operative’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capricorn Co-operative technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.