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List of Microsoft Dynamics 365 Contact Center Customers

Microsoft
Location
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Website
https://www.microsoft.com/
Phone
1 425-882-8080
Artw industry
Communications
Employee
228000
Revenue
$281.7B

Since 2010, our global team of researchers has been studying Microsoft Dynamics 365 Contact Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Microsoft Dynamics 365 Contact Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Microsoft Dynamics 365 Contact Center for Call Center include: MSC, a Switzerland based Transportation organisation with 180000 employees and revenues of $29.00 billion, Lenovo United States, a United States based Manufacturing organisation with 12000 employees and revenues of $18.00 billion, Trustmark, a United States based Insurance organisation with 6000 employees and revenues of $1.10 billion, Pko Leasing Poland, a Poland based Banking and Financial Services organisation with 2000 employees and revenues of $450.0 million, Regional Water Authority, a United States based Utilities organisation with 280 employees and revenues of $161.0 million and many others.

Contact us if you need a completed and verified list of companies using Microsoft Dynamics 365 Contact Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Microsoft Dynamics 365 Contact Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Old Product New Product Category When SI
Capricorn Co-operative Automotive 500 $135M Australia Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2025 n/a
Lenovo United States Manufacturing 12000 $18.0B United States Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2024 n/a
MSC Transportation 180000 $29.0B Switzerland Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2022 n/a
Banking and Financial Services 2000 $450M Poland Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2024 Netwise
Utilities 280 $161M United States Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2025 n/a
Insurance 6000 $1.1B United States Microsoft Legacy Microsoft Dynamics 365 Contact Center Call Center 2022 n/a
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Buyer Intent: Companies Evaluating Microsoft Dynamics 365 Contact Center

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FAQ - APPS RUN THE WORLD Microsoft Dynamics 365 Contact Center Coverage

Microsoft Dynamics 365 Contact Center is a Call Center solution from Microsoft.

Companies worldwide use Microsoft Dynamics 365 Contact Center, from small firms to large enterprises across 21+ industries.

Organizations such as MSC, Lenovo United States, Trustmark, Pko Leasing Poland and Regional Water Authority are recorded users of Microsoft Dynamics 365 Contact Center for Call Center.

Companies using Microsoft Dynamics 365 Contact Center are most concentrated in Transportation, Manufacturing and Insurance, with adoption spanning over 21 industries.

Companies using Microsoft Dynamics 365 Contact Center are most concentrated in Switzerland, United States and Poland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Dynamics 365 Contact Center across Americas, EMEA, and APAC.

Companies using Microsoft Dynamics 365 Contact Center range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Microsoft Dynamics 365 Contact Center include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Microsoft Dynamics 365 Contact Center customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.