Saffron Walden, CB10 1NY,
United Kingdom
Cardinal Security Technographics
Cardinal Security Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cardinal Security and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1025 Cardinal Security employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cardinal Security has purchased the following applications: Timegate Global Workforce Management for Workforce Management in 2011, Tawk.to for Chatbots and Conversational AI in 2020, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cardinal Security is running and its propensity to invest more and deepen its relationship with TEAM Software , Tawk.to , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cardinal Security revenues, which have grown to $46.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cardinal Security intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cardinal Security Tech Stack and Enterprise Applications
Cardinal Security HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TEAM Software | Legacy | Timegate Global Workforce Management | Workforce Management | HCM | n/a | 2011 | 2011 |
In 2011, Cardinal Security implemented Timegate Global Workforce Management from TEAM Software to centralise absence management and finance functions across its UK operations. Timegate Global Workforce Management, positioned in the Workforce Management category, was deployed to provide the companys control room with operational visibility over job sites and to manage its employed security guard workforce more effectively.
The implementation included the specialist Timegate security workforce management functionality and an add-on Finance Pack that Cardinal Security purchased to supplement existing scheduling and workforce controls. The Finance Pack provided payroll and invoicing tools, real-time proof of work capture, and schedule-driven adjustments, converting a complex set of manual procedures into automated, click-driven workflows that tie time capture to pay and billing calculations.
Operational coverage focused on the control room, field security teams, and finance functions, enabling the consolidation of absence notification handling, rota remediation, and accurate charge and pay calculations. Timegate was used to handle inbound absence calls, maintain up-to-date schedules for thousands of guards, and ensure that captured activity produced auditable proof of work used by payroll and invoicing processes.
Governance and process change centred on centralising absence management and financial calculation under the Timegate configuration, with the Finance Pack enabling proactive schedule rectification to protect service delivery and contract compliance. According to Cardinal Security leadership, the Finance Pack went live quickly and delivered more effective control over absence costs, clearer and more accurate activity reporting, and assurance that employees and customers were paid or charged correctly through irrefutable real-time proof of work.
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Cardinal Security AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Cardinal Security implemented Tawk.to on its public website. The deployment uses Tawk.to, a Chatbots and Conversational AI application, to provide web-based customer engagement and conversational support. The Tawk.to chat widget is embedded into site pages to capture inbound inquiries and enable real-time agent interactions.
Configuration focuses on standard Chatbots and Conversational AI capabilities including a live chat widget, an agent dashboard for responding to visitors, canned responses, and chat transcript capture to support downstream service workflows. Operational scope is the public website and customer-facing contact channels, supporting conversational workflows for service requests and lead capture. Governance centers on centralizing web inquiries within the Tawk.to interface, with chat routing and transcript retention configured to support follow-up and handoff to customer service teams.
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Cardinal Security IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Cardinal Security implemented GoDaddy as its public web hosting provider. Cardinal Security implemented GoDaddy to support its corporate website and customer-facing online presence, using GoDaddy Application Hosting and Computing Services for domain management and site hosting. The deployment establishes GoDaddy as the primary platform for the company website, providing DNS control and SSL certificate administration alongside web server hosting.
Operational ownership is maintained within Cardinal Security's web and IT teams, with configuration and routine administration aligned to Application Hosting and Computing Services operational patterns. The implementation impacts marketing and customer engagement functions by centralizing domain services and content hosting on GoDaddy, and governance focuses on site configuration, certificate lifecycle, and DNS record management.
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cardinal Security
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Director of Strategy and Finance | Director | Finance | |
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Recruitment Administrator | Manager | HR | |
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Human Resources Officer | Manager | HR | |
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Chief Executive Officer | CXO | Finance | |
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Apps Being Evaluated by Cardinal Security Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||