New Delhi, 110019,
India
Care Health Insurance (formerly Religare Health Insurance Company Limited) Technographics
Care Health Insurance (formerly Religare Health Insurance Company Limited) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Care Health Insurance (formerly Religare Health Insurance Company Limited) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Care Health Insurance (formerly Religare Health Insurance Company Limited) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Care Health Insurance (formerly Religare Health Insurance Company Limited) has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Live Helper Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Care Health Insurance (formerly Religare Health Insurance Company Limited) is running and its propensity to invest more and deepen its relationship with Oracle , Live Helper Chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Care Health Insurance (formerly Religare Health Insurance Company Limited) revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Care Health Insurance (formerly Religare Health Insurance Company Limited) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Care Health Insurance (formerly Religare Health Insurance Company Limited) Tech Stack and Enterprise Applications
Care Health Insurance (formerly Religare Health Insurance Company Limited) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | Filix Consulting | 2016 | 2017 |
In 2016 Care Health Insurance, formerly Religare Health Insurance Company Limited, implemented Oracle Cloud ERP as an ERP Financial solution to modernize finance and supply chain processes across the organization. The deployment of Oracle Cloud ERP addressed finance and procurement use cases and centralized enterprise accounting to manage chart of accounts, branch accounting, and GST-related tax configuration for the insurer.
The implementation configured core financial modules including general ledger, chart of accounts, accounts payable and invoice payment workflows, and procurement and inventory modules such as Oracle Self-Service Procurement Cloud Service, Oracle Purchasing Cloud Service, and Oracle Inventory Management Cloud Service. Oracle Java Cloud Service was provisioned to support integration middleware and application hosting, and the project included pilot testing, user interface prototyping, and project documentation to align Oracle Cloud ERP configuration with health insurance finance operations.
Integrations were established to connect Oracle Cloud ERP to external systems, notably a host-to-host integration to the bank portal to streamline vendor payments and employee reimbursements, and functional integration between Oracle Inventory Management Cloud Service and Oracle Purchasing Cloud Service to monitor stock movement and support replenishment decisions. Operational coverage extended to 70 branches, with finance, procurement, and administration users enabled to access single reporting and drill down to live transactions across multiple dimensions.
Governance and process changes included implementing an online approval system driven by approver hierarchy and authoritative metrics, and empowering finance end users to drive implementation with limited IT dependency. Filix Consulting acted as the implementation partner, configuring GST legislation within Oracle ERP Cloud, delivering user training, and supporting the pilot and rollout activities.
Results reported by the customer include halving the time to complete bank reconciliation statements from four hours to two hours through Oracle Java Cloud Service enabled integration, reduced manual intervention for payment file uploads via host-to-host connectivity, a single reporting platform for drill down to transactions, strengthened control and visibility over inventory and payments, ensured GST compliance through configurable tax legislation in Oracle Cloud ERP, and automation of end-to-end financial processes that allowed finance staff to focus on analysis rather than manual data work.
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Care Health Insurance (formerly Religare Health Insurance Company Limited) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Care Health Insurance (formerly Religare Health Insurance Company Limited) implemented Live Helper Chat as a web-embedded conversational layer. The deployment uses Live Helper Chat in the Chatbots and Conversational AI category to provide a browser-based chat widget on the company website for inbound visitor engagement and online support.
Functionally the Live Helper Chat implementation aligns with common Chatbots and Conversational AI capabilities, including real-time operator chat routing, automated messaging and canned responses, proactive chat invitations, session transcript capture, and visitor session monitoring. Operational governance centers on the web channel and online customer service workflows, with chat session management and message logging configured to support online inquiry handling and digital engagement processes.
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Care Health Insurance (formerly Religare Health Insurance Company Limited) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Care Health Insurance, formerly Religare Health Insurance Company Limited, implemented Cisco Webex Meetings on its public website. The deployment uses Cisco Webex Meetings and is categorized as Audio Video and Web Conferencing to deliver browser-based audio and video sessions, meeting scheduling and join flows directly from the corporate site for customer and stakeholder interactions.
The implementation is presented as an embedded web conferencing layer that exposes Webex meeting join points from site pages, enabling real-time voice and video communication, screen sharing and standard meeting controls consistent with Audio Video and Web Conferencing functionality. Governance and operational control are focused on site-level configuration and account provisioning to manage access and meeting workflows, supporting customer service and corporate communications use cases through web-initiated conferencing.
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Care Health Insurance (formerly Religare Health Insurance Company Limited) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Care Health Insurance (formerly Religare Health Insurance Company Limited) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Care Health Insurance (formerly Religare Health Insurance Company Limited) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Care Health Insurance (formerly Religare Health Insurance Company Limited) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Care Health Insurance (formerly Religare Health Insurance Company Limited)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Care Health Insurance (formerly Religare Health Insurance Company Limited) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||