CareCentrix
20 Church Street, 12th Floor,
Hartford, 6103, CT,
United States
Hartford, 6103, CT,
United States
1-833-592-1093
Healthcare
CareCentrix Technographics
CareCentrix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CareCentrix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 CareCentrix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CareCentrix has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, HealthRules Payer for Core Admin Processing System in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CareCentrix is running and its propensity to invest more and deepen its relationship with Oracle , IBM , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CareCentrix revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CareCentrix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CareCentrix Tech Stack and Enterprise Applications
CareCentrix ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 CareCentrix implemented Oracle JD Edwards EnterpriseOne as its core ERP Financial application, establishing a structured platform for corporate finance and accounting workflows. The deployment focused on centralizing financial control and transaction processing under Oracle JD Edwards EnterpriseOne while sustaining ongoing development activities from existing JD Edwards World V9.2 artifacts.
Implementation work included configuration of standard ERP Financial functional modules such as general ledger, accounts payable, accounts receivable, fixed assets, and period close controls consistent with ERP Financial practice. Concurrent development activities were documented as new modifications to CareCentrix JD Edwards World V9.2 and other developmental work on IBM i, indicating parallel maintenance and feature parity efforts during the EnterpriseOne rollout.
Operational coverage centered on finance and accounting functions, with integrations aligned to upstream billing feeds, payroll interfaces, and enterprise reporting systems to support consolidated financial statements and month end processes. The use of Oracle JD Edwards EnterpriseOne supported structured financial workflows including intercompany accounting, allocations, and financial reporting common to ERP Financial deployments.
Governance emphasized formal change control and release management, with internal development ownership responsible for incremental enhancements and modifications carried out on the IBM i environment and JD Edwards World artifacts. Documentation and configuration management were used to coordinate the transition of financial processes into Oracle JD Edwards EnterpriseOne while maintaining operational continuity for finance teams.
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ERP Financial | ERP |
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2011 | 2011 |
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CareCentrix HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, CareCentrix implemented iCIMS Recruit Applicant Tracking System. iCIMS Recruit Applicant Tracking System is deployed as the Applicant Tracking System powering the company careers site at careers-carecentrix.icims.com, handling public job search and application intake.
The implementation uses standard iCIMS Recruit functional capabilities for requisition management, job posting, candidate sourcing, applicant tracking, workflow automation, interview scheduling and offer management, configured to support Talent Acquisition and HR recruiting workflows. Configuration focused on career site integration, a branded candidate portal, and automated applicant status tracking to standardize requisition to hire processes.
Operational scope centers on recruiting and HR functions with the ATS serving as the system of record for applicant data and workflow orchestration. Governance work consolidated recruiting workflows within iCIMS Recruit Applicant Tracking System and centralized job postings on the corporate career site to ensure consistent candidate experience and data capture.
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2012 | 2012 |
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CareCentrix ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 CareCentrix deployed HealthRules Payer as a web-based Core Admin Processing System to support payer operations including claims adjudication, eligibility verification, enrollment, membership maintenance, and payment reconciliation. HealthRules Payer served as the central Core Admin Processing System for business functions spanning billing origination through billing processing and claims payment workflows across the enterprise.
The implementation emphasized configuration and modularization, with Medicare Gateway identified as a key component that provides online functionality and real-time access to the CMS Marx database to expedite Medicare application processing and eligibility checks. Functional modules implemented and validated included claims processing for hospital, medical, and dental lines, utilization management, case management, disease management, and payment reconciliation routines, and configuration assessments were led for enterprise platform capabilities specific to payer operations.
Integrations and data exchange work covered EDI transaction processing and compliance, including analysis and validation of 270/271 eligibility, 837 professional institutional and dental claims, 835 remittance advice, and 834 enrollment flows during the implementation. The project also interfaced with FACETS and surrounding applications in testing and enhancement activities, leveraged Cognos reporting and data warehouse/ETL coordination for reporting requirements, used SharePoint as a project repository, and relied on mainframe and SQL queries to extract test and reconciliation data.
Governance and process changes were delivered through formal discovery and requirements practices including JAD sessions with SMEs, creation of Epics Features and User Stories in JIRA, sprint backlog management, and BPMN 2.0 modeling for current interim and future state business process models. The program covered the full HIPAA compliance lifecycle for Medicaid claims with gap analysis mapping implementation and testing, development of test plans and test cases, and execution of user acceptance testing and end user training materials to support operational rollout.
Operational validation and control activities included total claim audits to validate configuration and payment accuracy and manual review of contested claims as part of the governance process. The Medicare Gateway capability was explicitly intended to significantly expedite and increase the accuracy of Medicare application processing while enabling real-time enrollment and membership updates through CMS Marx database connectivity.
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CareCentrix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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CareCentrix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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CareCentrix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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CareCentrix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CareCentrix
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Revenue Cycle Management | VP | Sales | |
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VP, Sales | VP | Sales | |
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Senior Vice President Sales | VP | Sales | |
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COO | CXO | Finance | |
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SVP Operations | VP | Operations | |
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CEO | CXO | Finance | |
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VP Operations | VP | Operations | |
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SVP Human Resources | VP | HR | |
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Director Human Resources | Director | HR | |
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VP Revenue Cycle Management | VP | Sales | |
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Vice President of Human Resources | VP | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Compensation and HR Analytics Manager | Manager | HR | |
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SR Payroll Manager | Manager | HR | |
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IT Manager | Manager | IT | |
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AVP, Talent Acquistion | VP | HR | |
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Director – Talent Acquisition | Director | HR | |
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Apps Being Evaluated by CareCentrix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CareCentrix IT executives and key decision makers. This section highlights CareCentrix's latest recorded technology evaluations, including Apixio for Analytics and BI on 2025-01-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CareCentrix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-10 | CareCentrix | Evaluated | Apixio | Apixio | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD CareCentrix Technographics
CareCentrix is a Healthcare organization based in United States,
with around 1700 employees and annual revenues of $500.0 million.
CareCentrix operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, iCIMS Recruit Applicant Tracking System and HealthRules Payer,
covering areas like ERP Financial, Applicant Tracking System and Core Admin Processing System.
CareCentrix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and HealthEdge Software.
CareCentrix recently adopted applications including
HealthRules Payer in 2022, CallRail Call Tracking in 2021 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CareCentrix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CareCentrix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CareCentrix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.