Randburg, 2194,
South Africa
Carfind South Africa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carfind South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Carfind South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carfind South Africa has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Live Online Retail for Customer Experience in 2021, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carfind South Africa is running and its propensity to invest more and deepen its relationship with Google , LOR Technologies , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carfind South Africa revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carfind South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LOR Technologies | Legacy | Live Online Retail | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Carfind South Africa implemented LOR Technologies' Live Online Retail. The Live Online Retail deployment targeted Carfind's vehicle marketplace and is categorized as Customer Experience, delivering human assisted, real time engagement to improve online customer experience and conversions.
Implementation centered on live chat and customer engagement modules inferred from the vendor product description, with the Live Online Retail agent console embedded into vehicle listing pages and lead capture workflows. Configuration emphasized session routing, agent presence indicators, scripted response templates, and handoff workflows to align online engagement with dealer inquiry processes. The setup used session based interactions to enable human assistance on demand while preserving the marketplace browsing experience.
Operational coverage focused on Carfind's South Africa marketplace and customer facing teams, including sales and support staff handling inbound online inquiries. Governance included centralized engagement routing rules and standardized response playbooks to ensure consistent customer experience across listings and dealer partners. The stated business function impact was to improve online customer experience and conversions through real time, human assisted engagement using Live Online Retail.
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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