Carilion Clinic
1314 Peters Creek Rd,
Roanoke, 24017, VA,
United States
Roanoke, 24017, VA,
United States
1 540-562-5700
Healthcare
Carilion Clinic Technographics
Carilion Clinic Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carilion Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Carilion Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carilion Clinic has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2019, Adobe WorkFront for Business Process Management in 2020, Clearpoint for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carilion Clinic is running and its propensity to invest more and deepen its relationship with UKG , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carilion Clinic revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carilion Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carilion Clinic Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, Carilion Clinic implemented UKG Workforce Central HR (ex Kronos Workforce HR) to centralize Core HR functions across its healthcare enterprise. The deployment was positioned to support organization wide HR administration for approximately 14,000 employees and to integrate with HR Operations and the Center of Expertise model used by the health system.
Configuration work emphasized core HR capabilities typical of the Core HR category, including employee records management, plan administration, credential and training tracking, and workforce administration workflows. The implementation covered training center processes where staff tracked and issued new cards for students and instructors, and it supported departments and instructors responsible for multiple life support disciplines, with source notes indicating KRONOS was used by those groups for day to day operations.
Governance and operating model aligned plan administration and initiative implementation within designated COE or HR Operations roles, with HR staff maintaining broad knowledge of all HR areas while specializing in select functions. The full application name UKG Workforce Central HR (ex Kronos Workforce HR) is identified as the system of record for credentialing, instructor qualification tracking, and organization wide human resources casework within Carilion Clinic.
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Time and Attendance | HCM |
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2019 | 2020 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Carilion Clinic implemented Adobe WorkFront as its Business Process Management application to manage website-related work and digital content operations. Adobe WorkFront is used on their website to centralize project and work intake, orchestrate content production pipelines, and enforce approval routing for editorial and web changes.
Deployment focuses on using Adobe WorkFront as a workflow and project orchestration layer for marketing, communications, and digital experience teams, providing task assignment, status tracking, collaboration, and resource coordination capabilities consistent with Business Process Management practices. Governance has been oriented around standardized intake forms and approval workflows to create auditable work traces for web operations and to reduce ad hoc request handling.
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Business Process Management | ERP Services and Operations |
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2025 | 2025 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Pharmacy Management | ERP Services and Operations |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearpoint Strategy | Legacy | Clearpoint | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Carilion Clinic implemented Clearpoint in Roanoke, VA to centralize healthcare performance management across the system. Clearpoint was deployed as an Analytics and BI application to link clinical quality metrics and provider scorecards directly to incentives and compensation across the health system.
The implementation centralized approximately 300 scorecards, configuring scorecard hierarchies, KPIs, and reporting templates to align clinical and administrative measures. Clearpoint supported provider scorecards that were explicitly tied to compensation programs, and reporting workflows were automated to distribute performance reports to roughly 1,000 providers.
Operational coverage included clinical quality, provider performance management, and administrative oversight across Carilion Clinic sites in Roanoke and affiliated locations. The deployment emphasized a single, centralized repository for scorecards and recurring report distribution to establish consistent measurement and visibility for care teams and managers.
Governance changes focused on linking measurement to incentives, standardizing scorecard definitions, and instituting automated report cadences to improve transparency. The Clearpoint implementation improved alignment between clinical and administrative teams by making metrics and provider scorecards visible and actionable across the organization.
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Data Warehouse Appliance | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Carilion Clinic
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Carilion Clinic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carilion Clinic Technographics
Carilion Clinic is a Healthcare organization based in United States,
with around 14000 employees and annual revenues of $2.10 billion.
Carilion Clinic operates a diverse technology stack with applications such as
UKG Workforce Central HR (ex Kronos Workforce HR), Adobe WorkFront and Clearpoint,
covering areas like Core HR, Business Process Management and Analytics and BI.
Carilion Clinic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Adobe Systems and Clearpoint Strategy.
Carilion Clinic recently adopted applications including
Riskonnect Business Continuity & Resilience in 2025, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) in 2021 and Pathwire Mailgun in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carilion Clinic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carilion Clinic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carilion Clinic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.