Roanoke, 24017, VA,
United States
Carilion Clinic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carilion Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Carilion Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carilion Clinic has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2019, Adobe WorkFront for Business Process Management in 2020, Clearpoint for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carilion Clinic is running and its propensity to invest more and deepen its relationship with UKG , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carilion Clinic revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carilion Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2019 | 2020 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Time and Attendance | HCM |
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2019 | 2020 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
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Business Process Management | ERP Services and Operations |
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2025 | 2025 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Pharmacy Management | ERP Services and Operations |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearpoint Strategy | Legacy | Clearpoint | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Carilion Clinic implemented Clearpoint in Roanoke, VA to centralize healthcare performance management across the system. Clearpoint was deployed as an Analytics and BI application to link clinical quality metrics and provider scorecards directly to incentives and compensation across the health system.
The implementation centralized approximately 300 scorecards, configuring scorecard hierarchies, KPIs, and reporting templates to align clinical and administrative measures. Clearpoint supported provider scorecards that were explicitly tied to compensation programs, and reporting workflows were automated to distribute performance reports to roughly 1,000 providers.
Operational coverage included clinical quality, provider performance management, and administrative oversight across Carilion Clinic sites in Roanoke and affiliated locations. The deployment emphasized a single, centralized repository for scorecards and recurring report distribution to establish consistent measurement and visibility for care teams and managers.
Governance changes focused on linking measurement to incentives, standardizing scorecard definitions, and instituting automated report cadences to improve transparency. The Clearpoint implementation improved alignment between clinical and administrative teams by making metrics and provider scorecards visible and actionable across the organization.
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Data Warehouse Appliance | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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