Tingira Heights, 2290, NSW,
Australia
Caring Support Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Caring Support Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Caring Support Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caring Support Australia has purchased the following applications: PayPal Braintree for Payment Processing in 2025, eTrack Platform for Medical Practice Management in 2021, Microsoft 365 for Collaboration in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caring Support Australia is running and its propensity to invest more and deepen its relationship with PayPal , eTrack , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caring Support Australia revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caring Support Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eTrack | Legacy | eTrack Platform | Medical Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Caring Support Australia implemented the eTrack Platform as its Medical Practice Management solution. The eTrack Platform was configured to support NDIS case notes, time capture and billing, explicitly addressing CRM and finance and billing process needs for the organization in Australia.
Configuration work focused on NDIS case notes templates, activity-based time capture for support workers, automated billing rules and invoice generation, and case management workflows. The implementation leveraged standard Medical Practice Management functional terminology including structured clinical documentation, time capture, billing queues and invoice export for downstream accounting.
Operational coverage included a small national provider environment with approximately 35 employees, supporting front-line case management, client intake and finance teams for invoice processing across Australia. The deployment is documented on eTrack's testimonials page and was positioned to unify client records and billing operations under the eTrack Platform.
Governance changes included centralized billing controls and standardized case note templates to reduce variability in administrative processing. Caring Support Australia reported reduced administrative effort and improved invoicing accuracy following the eTrack Platform deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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