List of eTrack Platform Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying eTrack Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eTrack Platform for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eTrack Platform for Medical Practice Management include: Grace Professional Services Australia, a Australia based Healthcare organisation with 20 employees and revenues of $2.0 million, Caring Support Australia, a Australia based Healthcare organisation with 35 employees and revenues of $2.0 million, Support Your Way Qld Australia, a Australia based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eTrack Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eTrack Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caring Support Australia | Healthcare | 35 | $2M | Australia | eTrack | eTrack Platform | Medical Practice Management | 2021 | n/a |
In 2021, Caring Support Australia implemented the eTrack Platform as its Medical Practice Management solution. The eTrack Platform was configured to support NDIS case notes, time capture and billing, explicitly addressing CRM and finance and billing process needs for the organization in Australia.
Configuration work focused on NDIS case notes templates, activity-based time capture for support workers, automated billing rules and invoice generation, and case management workflows. The implementation leveraged standard Medical Practice Management functional terminology including structured clinical documentation, time capture, billing queues and invoice export for downstream accounting.
Operational coverage included a small national provider environment with approximately 35 employees, supporting front-line case management, client intake and finance teams for invoice processing across Australia. The deployment is documented on eTrack's testimonials page and was positioned to unify client records and billing operations under the eTrack Platform.
Governance changes included centralized billing controls and standardized case note templates to reduce variability in administrative processing. Caring Support Australia reported reduced administrative effort and improved invoicing accuracy following the eTrack Platform deployment.
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Grace Professional Services Australia | Healthcare | 20 | $2M | Australia | eTrack | eTrack Platform | Medical Practice Management | 2021 | n/a |
In 2021, Grace Professional Services Australia implemented eTrack Platform as a Medical Practice Management application to support NDIS support coordination, invoicing and participant plan tracking across multiple Australian states. The deployment positioned the eTrack Platform to manage CRM and finance and process billing functions for the 20 person provider, enabling tailored workflow configuration to meet state specific needs and to scale operations.
The eTrack Platform configuration emphasized participant plan tracking, support coordination workflows and invoicing automation, with CRM contact and case management capabilities feeding billing and operational records. Configuration work focused on aligning invoicing schedules and participant plan milestones with support coordination tasks, reflecting common Medical Practice Management functional flows for small providers.
Rollout scope covered multiple Australian states, with operational coverage spanning support coordination and billing functions rather than a single departmental silo. Governance and process adjustments centered on workflow templates and role based access to ensure consistent plan tracking and invoice generation, and the deployment is described in the vendor's customer testimonials.
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Support Your Way Qld Australia | Healthcare | 10 | $1M | Australia | eTrack | eTrack Platform | Medical Practice Management | 2021 | n/a |
In 2021, Support Your Way Qld Australia implemented the eTrack Platform for Medical Practice Management. The deployment targets NDIS participant management across Queensland, consolidating CRM driven participant records, plan budget tracking and finance and process billing for the Australia region.
The implementation configured the eTrack Platform with CRM modules for participant intake and plan management, plan budget tracking capabilities to monitor NDIS budgets against participant plans, and billing modules to accelerate invoicing workflows. Operational scope covered client-facing and finance processes in Queensland, and the deployment is documented on the vendor testimonials page. Reported outcomes include faster invoicing and clearer plan oversight.
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