Pittsburgh, 15213, PA,
United States
Carnegie Museums of Pittsburgh Technographics
Carnegie Museums of Pittsburgh Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carnegie Museums of Pittsburgh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Carnegie Museums of Pittsburgh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carnegie Museums of Pittsburgh has purchased the following applications: Microsoft 365 for Collaboration in 2015, BigCommerce for eCommerce in 2020, Blackbaud Raiser Edge NXT for Donor and Fundraising Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carnegie Museums of Pittsburgh is running and its propensity to invest more and deepen its relationship with Microsoft , Bigcommerce , Blackbaud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carnegie Museums of Pittsburgh revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carnegie Museums of Pittsburgh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carnegie Museums of Pittsburgh Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Carnegie Museums of Pittsburgh implemented Microsoft 365. The deployment positions Microsoft 365 as the institution's primary Collaboration platform, and elements of the service are surfaced through the public website.
Configuration centers on core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and web content, OneDrive for personal file synchronization, and Microsoft Teams for synchronous collaboration and meetings. These modules support Collaboration workflows such as document coauthoring, shared team sites, calendaring, and internal communications.
Operational coverage is enterprise focused, supporting internal business functions including curatorial, education, marketing, development, and operations across the museum organization. The source does not disclose named third party integrations or implementation partners, so external system linkages are not documented. Administrative patterns align with a cloud tenant model, centralized identity and access controls, and SharePoint based content governance as common Microsoft 365 practices.
The available record does not specify rollout cadence, governance owners, or measurable outcomes. Carnegie Museums of Pittsburgh Microsoft 365 Collaboration is positioned to support internal collaboration and content management across museum business functions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bigcommerce | Legacy | BigCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Carnegie Museums of Pittsburgh implemented BigCommerce to power its online storefront on the institution's public website, establishing an eCommerce capability for the museum. The BigCommerce implementation provides the external storefront and shopping experience directly through the museum web presence, positioning the application as the primary platform for online product merchandising and customer checkout flows.
The BigCommerce deployment is configured to support storefront presentation, catalog management, product merchandising, shopping cart and checkout workflows, and order management, leveraging BigCommerce platform services to centralize online retail operations. Operational ownership and governance of the environment align with web and retail operations, coordinating product catalog updates, pricing and promotional controls, and order processing within the museum’s existing web channel infrastructure.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud Raiser Edge NXT | Donor and Fundraising Management | CRM | n/a | 2017 | 2017 |
In 2017, Carnegie Museums of Pittsburgh deployed Blackbaud Raiser Edge NXT for Donor and Fundraising Management. The deployment established a centralized constituent relationship platform to consolidate fundraising, membership, and gift stewardship operations across the institution.
The implementation configured core fundraising modules within Blackbaud Raiser Edge NXT including donor profiles, gift and pledge management, campaign and solicitation management, constituent segmentation, and reporting and analytics to support targeted outreach and stewardship automation. Automation covered recurring gift processing, acknowledgement workflows, and standardized data capture for major gifts and membership transactions.
Integrations were implemented with Blackbaud Luminate Online for online giving and email engagement, Blackbaud Merchant Services for payment processing, Blackbaud Target Analytics for prospect scoring and modeling, and Financial Edge for accounting reconciliation and financial reporting. The integration approach used scheduled synchronization and API-based exchanges to maintain consistent donor records and transactional accuracy across systems.
Operational governance centralized donor data access and introduced role-based permissions, stewardship workflow controls, and standardized data entry procedures to align development, membership, and finance functions. Rollout used a phased departmental approach with training and process alignment for major gifts, annual giving, and membership operations to embed the Donor and Fundraising Management platform into routine fundraising workflows.
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Carnegie Museums of Pittsburgh
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carnegie Museums of Pittsburgh Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||