Carnival
3655 NW 87th Avenue.,
Miami, 33178, FL,
United States
Miami, 33178, FL,
United States
1 800-845-2599
Leisure and Hospitality
Carnival Technographics
Carnival Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carnival and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Carnival employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carnival has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2014, Sterling Background Check for BackGround Screening in 2022, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carnival is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , Maritz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carnival revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carnival intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carnival Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, Carnival implemented Oracle Cloud ERP, deploying Oracle Fusion Cloud Financials as its ERP Financial platform. The engagement commenced in July 2014 and ran through June 2015, focused on Carnival Cruise Lines operations with primary delivery in Miami, FL and coordination with London stakeholders.
The implementation encompassed Financials modules including General Ledger, MST, Accounts Payable, Accounts Receivable, Fixed Assets, Oracle Fusion OCR and BI Publisher reporting. Configuration work included setup of Financials Management functional areas, creation of Data Access Sets, and security provisioning through custom job and duty roles in the Security Console, together with Financials Offering and project creation configuration.
Data conversion and interfacing leveraged Oracle Fusion FBDI templates for supplier and invoice loads and ADF DI spreadsheet uploads for journal entries, invoices and daily rates. Workflow and automation used the BPM module to establish invoice approval and PO approval groups, Workflow Builder components to streamline approvals, and an invoice imaging process to upload scanned invoices into Fusion payables, while BI Publisher was used for report development and distribution.
The project replaced an Oracle E Business Suite 11.1.3 environment and involved formal testing and governance cycles, including CRP sessions, UAT for business users, preparation of configuration documentation, creation of test plans, unit testing and re testing, and final sign off. End user and internal training on Fusion AP and GL was delivered as part of the rollout, and the engagement duration was 13 months from July 2014 to June 2015.
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022, Carnival implemented Sterling Background Check as part of its BackGround Screening tooling for Talent Acquisition and onboarding operations. The implementation supported the Talent Acquisition Coordinator function at Carnival Cruise Line in Miami, FL and was used to submit online investigation requests and manage new-employee background checks during the January 2022 to May 2022 engagement window.
Sterling Background Check was configured to handle candidate case management, investigation request submission, and status tracking workflows aligned with recruiting and onboarding. The implementation supported verification of identity and documentation workflows that tied into completion of Forms I-9 and the preparation of new employee files, reflecting its use across prehire screening and document verification tasks.
Operational coverage included recruitment, onboarding, immigration intake and HR operations, with recruiters and Talent Acquisition Coordinators initiating and monitoring background checks and updating candidate status in the HRIS. The screening process interfaced operationally with payroll and benefits administration activities and with immigration case processing performed in partnership with external immigration counsel, as part of end to end hiring and compliance workflows.
Governance centered on recruiter driven submission and audit of screening requests, maintenance of I-9 files, and clerical records management to support compliance. The deployment emphasized functional integration into recruiting and HR administrative processes, with Sterling Background Check serving as the primary BackGround Screening application for candidate investigations and verification.
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Core HR | HCM |
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2016 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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Workforce Management | HCM |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Carnival implemented Microsoft Power BI within its Maritime Quality Assurance organization to centralize analysis of safety, training, HR, hotel satisfaction and finance data. The Microsoft Power BI deployment supported Analytics and BI use cases for trend analysis, safety investigations, port and wind assessments, and business case studies for upper management.
Configuration centered on Power BI report development, data modeling and reusable visual dashboards for quarterly and monthly cadences. Analysts combined Microsoft Excel workbooks with Power BI datasets to prepare managerial reports and exported PowerPoint presentations for executive briefings. Scheduled dataset refresh and Power BI Service publishing were used to maintain recurring trend reports and analytic artifacts.
Data pipelines consolidated extracts from the Neptune Safety platform, HR systems and CSMART Training Center attendance feeds, together with CSMART Hotel satisfaction trend data and survey inputs compiled by Fleet Chief Engineers and Fleet Captains. The implementation supported cross functional coverage for Maritime Quality Assurance, Finance, HR, and Fleet operations, and assisted the Director of Finance with monthly financial reporting. Data lineage and shared datasets were used to ensure consistent measures across safety, training and finance reports.
Reporting governance aligned to the Maritime Quality Assurance leadership, with analysts reporting directly to the SVP Maritime Quality Assurance David L. Christie and producing managerial reports for the Chief Maritime Officer and CEO. Operational workflow included quarterly trend analysis, safety risk investigations, port studies and ad hoc business case deliverables, with outputs distributed as Power BI dashboards and PowerPoint executive packets. The deployment emphasized repeatable analytics workflows and centralized Analytics and BI artifacts to support risk mitigation and decision support across shipboard and corporate stakeholders.
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Analytics and BI | Analytics and BI |
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2021 | 2022 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2024 | 2025 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2023 | 2024 |
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IT Decision Makers and Key Stakeholders at Carnival
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carnival Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Carnival Technographics
Carnival is a Leisure and Hospitality organization based in United States,
with around 40000 employees and annual revenues of $3.00 billion.
Carnival operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and Microsoft Power BI,
covering areas like ERP Financial, BackGround Screening and Analytics and BI.
Carnival has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Microsoft.
Carnival recently adopted applications including
Pinpoint ATS in 2025, AMC Technology DaVinci in 2024 and Adform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carnival’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carnival’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carnival technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.