CarParts.com
2050 West 190th Street Suite 400,
Torrance, 90504, CA,
United States
Torrance, 90504, CA,
United States
1 424-702-1455
Retail
CarParts.com Technographics
CarParts.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CarParts.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1695 CarParts.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CarParts.com has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, ADP Payroll for Payroll in 2010, ECI Macola for Manufacturing ERP, Distribution ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CarParts.com is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CarParts.com revenues, which have grown to $676.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CarParts.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CarParts.com Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021, CarParts.com implemented Microsoft Dynamics 365 for Finance and Operations. The deployment is categorized as ERP Financial and targets Finance, Supply Chain Management, and Retail functions to support the company-owned national distribution network and mobile-first e-commerce operations.
Configuration work emphasized Dynamics Finance, Dynamics Supply Chain Management, and Retail Applications modules, with architecture and design reviews to ensure a scalable modern architecture and automation. Data engineering policies and operating procedures were defined, and SDLC controls such as code reviews with merge requests, end-to-end testing, and documented training guides were established to enforce quality and maintainability. The implementation strategy prioritized native feature usage where appropriate and limited custom development for complex business requirements, guided by functional business analysts and technical design reviews.
Integrations focused on connecting core finance and supply chain capabilities to order management, warehouse operations, and the company’s e-commerce channels to preserve continuity across distribution and online sales. The Director of ERP collaborated with stakeholders to extract requirements, produce solution proposals that include scope and assumptions, and evaluate third-party complementary software options. Integration and solution proposals were designed to address operational choke points and future growth needs.
Governance is centralized under the Director of ERP role based in Torrance, CA, which establishes KPIs and SLAs, manages high-performance teams, and oversees release management and rollout planning. The role includes managing the SDLC, delivering stakeholder communication, maintaining training materials, and performing project coordination between development teams and business owners to sustain ongoing operations and adoption.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2010 | 2011 |
In 2010, CarParts.com implemented ADP Payroll to manage compensation, tax withholding, and pay distribution for its workforce of approximately 1,695 employees in the United States. The ADP Payroll deployment was positioned to centralize recurring payroll processing and statutory reporting while supporting payroll business functions across HR and finance teams.
Configuration emphasized core payroll computation, direct deposit disbursement, tax calculation and filing support, wage garnishment handling, and payroll reporting capabilities. Role based access controls and payroll operational procedures were established for payroll and finance groups, and recruiting activity for payroll roles noted preference for candidates with ADP experience, aligning staffing to the ADP Payroll operational model.
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Time and Attendance | HCM |
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2014 | 2015 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, CarParts.com deployed ECI Macola as its core Manufacturing ERP,Distribution ERP to standardize inventory and MRP workflows across fulfillment and production operations. The implementation targeted warehouse inventory control and manufacturing cell record keeping, with operational activity observed at the Jacksonville, FL site where inventory reporting and night shift cycle counting were managed. ECI Macola is positioned as the primary ERP application for material requirements planning and inventory transactions in the environment.
Configuration focused on inventory control and MRP capabilities, including bill of materials handling, kit planning and picking workflows, cycle count processes, and production reporting. The team used ECI Macola to plan and pull kits in the MRP system and to record manufacturing cell integrity activities, aligning ERP transactions with shop floor and storage movements. Training and procedural configuration supported RF scanner driven put away and order research workflows used by warehouse associates.
Integrations were implemented with the warehouse management systems for cycle counts and RF scanning data capture, and operational workstreams referenced AS400 host data for inventory analysis and reconciliation activities. QuickBooks was used in parallel for parts of the inventory database maintenance, creating a need for reconciling inventory records between ECI Macola and accounting records. Logistic receiving and fulfillment teams were included in the integration scope to synchronize inbound acceptance and order staging.
Operational governance emphasized procedural change and hands on training, with inventory control team leads responsible for reporting inventory balances, conducting cycle counts, and coaching associates on inventory procedures and RF scanner use. The implementation documented workflows for recording production and inventory events in the ERP, and established MRP driven pull and kit planning as standard operating practice. ECI Macola served as the transaction system of record for inventory and MRP within the described operational footprint.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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MLOps Platforms | AI Development |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2009 | 2010 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2023 | 2023 |
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Warehouse Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2024 | 2024 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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Sales Automation | CRM |
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2016 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CarParts.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CarParts.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CarParts.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CarParts.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CarParts.com Technographics
CarParts.com is a Retail organization based in United States,
with around 1695 employees and annual revenues of $676.0 million.
CarParts.com operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, ADP Payroll and ECI Macola,
covering areas like ERP Financial, Payroll and Manufacturing ERP, Distribution ERP.
CarParts.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ADP and ECi Software Solutions.
CarParts.com recently adopted applications including
EngageBay CRM in 2024, EngageBay Service Bay in 2024 and eDesk in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CarParts.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CarParts.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CarParts.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.