Caruna Espoo Technographics
Caruna Espoo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caruna Espoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Caruna Espoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caruna Espoo has purchased the following applications: Giosg Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caruna Espoo is running and its propensity to invest more and deepen its relationship with Giosg , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caruna Espoo revenues, which have grown to $107.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caruna Espoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caruna Espoo Tech Stack and Enterprise Applications
Caruna Espoo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Caruna Espoo deployed Giosg Live Chat on its public website. Giosg Live Chat is implemented as an embedded web chat widget providing real-time messaging, visitor engagement triggers, and conversational automation in the Chatbots and Conversational AI category.
The implementation architecture uses a vendor hosted web widget embedded in the site front end, delivering an agent console for live responses and lightweight automation such as canned replies and proactive messages. Operational scope is focused on customer-facing website engagement and online customer service, with configuration and runtime governance centered on chat configuration, message templates, and monitoring of conversation volumes.
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Caruna Espoo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Caruna Espoo implemented Microsoft 365 as its core Collaboration platform and published Microsoft 365 assets on its public website. The deployment is described as an organizational adoption of Microsoft 365 to support collaboration, content publishing on the site, and core productivity functions across the company.
The Microsoft 365 implementation encompasses standard Collaboration capabilities including Exchange Online for email, SharePoint Online for document and site content, OneDrive for Business for personal file storage, and Microsoft Teams for real time communications and meetings. Configuration work focused on provisioning tenant level services, user accounts and mailbox provisioning, site collections and document libraries, and collaboration policies consistent with Microsoft 365 functional workflows.
Deployment is cloud centric, with Microsoft 365 services hosted in a Microsoft tenant and surface integration points exposed on the public website for content delivery and contact workflows. Operational scope covers internal business functions for communications and knowledge work as well as public facing content publishing, with governance concentrated on IT account management and communications team content publishing processes.
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Caruna Espoo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Caruna Espoo implemented Hotjar on its public website to capture user interactions and improve digital experience within the Customer Experience category. The deployment used a client side Hotjar JavaScript snippet embedded across site pages to enable session recordings, heatmaps, funnels analysis, and on site feedback widgets as core functional capabilities.
The implementation supported UX, product, and marketing teams by providing qualitative behavioral analytics and direct user feedback, with configuration focused on page level targeting and event capture. Governance centered on cookie consent alignment and configuration of data retention and anonymization settings to address Finnish and EU privacy expectations, and the operational scope was limited to the corporate web property where Hotjar serves as a continuous instrumentation layer for qualitative analysis.
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Caruna Espoo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Caruna Espoo Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2014 | 2014 |
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Caruna Espoo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Caruna Espoo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Caruna Espoo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Caruna Espoo
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caruna Espoo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caruna Espoo IT executives and key decision makers. This section highlights Caruna Espoo's latest recorded technology evaluations, including Odoo Open Source ERP for ERP Financial on 2025-03-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caruna Espoo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-07 | Caruna Espoo | Evaluated | Odoo | Odoo Open Source ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Caruna Espoo Technographics
Caruna Espoo is a Utilities organization based in Finland,
with around 5 employees and annual revenues of $107.0 million.
Caruna Espoo operates a diverse technology stack with applications such as
Giosg Live Chat, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Caruna Espoo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Giosg, Microsoft and Contentsquare.
Caruna Espoo recently adopted applications including
IBM Instana in 2022, Pathwire MailJet in 2022 and Fastly in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caruna Espoo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caruna Espoo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caruna Espoo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.