Castle Rock, 80104, CO,
United States
Castle Rock Police Department Technographics
Castle Rock Police Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Castle Rock Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Castle Rock Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Castle Rock Police Department has purchased the following applications: SmartForce for Agency Management in 2013, CivicEngage for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Castle Rock Police Department is running and its propensity to invest more and deepen its relationship with SmartForce Technologies , CivicPlus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Castle Rock Police Department revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Castle Rock Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Castle Rock Police Department Tech Stack and Enterprise Applications
Castle Rock Police Department ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartForce Technologies | Legacy | SmartForce | Agency Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Castle Rock Police Department implemented SmartForce, an Agency Management application. The deployment concentrated on supervisory and patrol workflows, enabling supervisors to assemble entire squads regardless of physical location and to distribute operational information to units in the field. SmartForce enabled real-time situational awareness and peer-to-peer information sharing for squad members, supporting incident coordination and mobile field operations. The implementation targeted patrol operations and supervisory command functions across the municipal police organization.
Functional modules implemented include squad assembly and coordination, real-time information sharing, mobile field reporting, and situational awareness capabilities provided through SmartForce. The configuration emphasized supervisor-led orchestration of responses and in-field collaboration, changing workflows so supervisors controlled squad composition and information flows during incidents. Operational coverage centered on mobile endpoints and supervisory consoles deployed to patrol and command staff across the department. The vendor notes that this capability dramatically increases effectiveness for supervisors and field units.
|
Castle Rock Police Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Castle Rock Police Department deployed CivicEngage for Citizen Engagement on its municipal website, establishing a public facing channel for resident communications and access to police services. The implementation is centered on the Castle Rock Police web presence at crgov.com, where CivicEngage serves as the front line for public announcements, community notices, and online interactions between residents and the department.
CivicEngage was configured to deliver content management and publishing, news and announcement workflows, event calendar publishing, online forms for service requests and citizen reporting, and notification workflows consistent with Citizen Engagement solutions. Configuration emphasized role based content ownership and editorial workflows so that police public information staff can manage timely safety communications while retaining approval controls for public facing material.
Integration scope is limited to embedding CivicEngage into the municipal site and its public pages, providing a unified citizen experience for the Police Department and town residents. Governance was structured around departmental editorial ownership and published content standards, aligning CivicEngage site configuration with the Police Department business function for community outreach and public information.
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Castle Rock Police Department ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Castle Rock Police Department deployed Microsoft Azure Monitor to provide Application Performance Management for their public website. The implementation instruments the site with telemetry collection, metric aggregation, centralized log analytics, alerting rules, and dashboarding to surface availability and performance signals.
Microsoft Azure Monitor is configured to support IT operations and public facing digital services, with monitoring feeds routed into a centralized operational dashboard to drive incident detection and response workflows. Governance emphasizes role based access controls and documented alerting thresholds, and the deployment scope is limited to the department website and its associated web application endpoints.
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Castle Rock Police Department PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
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Castle Rock Police Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Castle Rock Police Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Castle Rock Police Department Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||