New York, 11201, NY,
United States
Catholic Charities Brooklyn and Queens Technographics
Catholic Charities Brooklyn and Queens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Catholic Charities Brooklyn and Queens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2450 Catholic Charities Brooklyn and Queens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Catholic Charities Brooklyn and Queens has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Sterling Background Check for BackGround Screening in 2018, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Catholic Charities Brooklyn and Queens is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Catholic Charities Brooklyn and Queens revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Catholic Charities Brooklyn and Queens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Catholic Charities Brooklyn and Queens Tech Stack and Enterprise Applications
Catholic Charities Brooklyn and Queens ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Catholic Charities Brooklyn and Queens implemented Oracle NetSuite ERP to centralize core financial management. Oracle NetSuite ERP, categorized as ERP Financial, was provisioned to support agency accounting and program-level financial controls across its social service operations in Brooklyn and Queens.
Configuration work focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, budgeting and forecasting, contract billing and revenue recognition, cash management, and standardized financial reporting and reconciliation routines. The deployment emphasized program P and L visibility and recurring variance analysis workflows to reflect contract rate changes and funding adjustments used by program managers and senior finance staff.
The implementation was delivered as a cloud SaaS financial instance intended to serve a multi-site nonprofit environment that administers more than 160 programs. The agency environment also included systems referenced in hiring and operations documentation such as MIP, Ceridian and Anasazi, which coexisted with the NetSuite deployment for specific operational functions.
Governance and operationalization centered on finance team roles such as Financial Analyst II executing monthly P and L forecasts, weekly and monthly variance analysis, semiannual reconciliations and bad debt reviews. Processes were reorganized to route program budget updates, contract modifications and cash flow projections through the NetSuite ERP financial workflows, enabling program leadership and the finance organization to collaborate on forecasting, budget controls and external funding reporting.
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Catholic Charities Brooklyn and Queens HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 Catholic Charities Brooklyn and Queens implemented Sterling Background Check, deploying it as the core BackGround Screening capability to support onboarding and pre-employment verification across HR and recruiting operations. The deployment was used to centralize candidate screening activities for new hires across the organization, with day to day operation handled by onboarding coordinators and HR specialists.
Sterling Background Check was used to collect and process standard verification components including unscored credit reports, enhanced nationwide criminal checks, driving record checks, drug tests, education verifications, fingerprinting, and identity badge validation. Workflows were organized to support candidate intake, vendor submission of required forms, adjudication of results, and the completion of new hire paperwork and personnel files.
Screening workflows operated alongside the Dayforce applicant tracking and onboarding system, with onboarding staff recording or linking background verification results into Dayforce records and coordinating with internal resources and outside vendors for fingerprinting and drug screening logistics. Onboarding specialists interacted with candidates, recruiters, and hiring managers to ensure screening milestones were completed before personnel file finalization.
Screening governance emphasized compliance, the team performed work in compliance with applicable federal, state and local regulations pertaining to immigration and work authorization, and maintained accurate completion of required documentation for each hire. The implementation concentrated on integrating Sterling Background Check into existing HR processes for recruitment, onboarding, compliance, and personnel recordkeeping.
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Benefits Administration | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2010 | 2010 |
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Catholic Charities Brooklyn and Queens AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Catholic Charities Brooklyn and Queens implemented LiveChat on their website. LiveChat was deployed as a web-embedded conversational interface and serves as the organization’s primary Chatbots and Conversational AI entry point for real-time client inquiries and appointment or intake support.
The LiveChat deployment emphasizes standard conversational modules such as the web chat widget, agent console, canned responses, chat transcript capture, and session logging to support client service workflows. Configuration and operational control are handled through the LiveChat administration interface, enabling management of routing rules, message templates, and escalation pathways to human agents, positioning LiveChat to support client-facing communications and service intake business functions.
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Catholic Charities Brooklyn and Queens Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Catholic Charities Brooklyn and Queens CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Catholic Charities Brooklyn and Queens PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Catholic Charities Brooklyn and Queens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Catholic Charities Brooklyn and Queens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Catholic Charities Brooklyn and Queens
Apps Being Evaluated by Catholic Charities Brooklyn and Queens Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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