Warren, 44483, OH,
United States
Cattron Technographics
Cattron Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cattron and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Cattron employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cattron has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Zendesk Service for Customer Support in 2022, Amazon SES for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cattron is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cattron revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cattron intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cattron Tech Stack and Enterprise Applications
Cattron Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Cattron began using Cisco Webex Meetings for Audio Video and Web Conferencing on its website. The implementation surfaces Cisco Webex Meetings as a public facing collaboration layer to deliver scheduled and ad hoc audio and video sessions, screen sharing, and web conferencing for external customers and partners. As a mid sized manufacturing firm headquartered in the United States with about 160 employees, Cattron exposes these meeting capabilities through its corporate site to support sales engagement, remote technical support, and cross site coordination.
Configuration and operational coverage center on embedding Webex meeting join and scheduling flows in web pages and contact channels while relying on cloud hosted SaaS delivery typical of Audio Video and Web Conferencing platforms. Operational governance emphasizes host controls, participant management, authentication and recording policy as standard controls for external facing meeting use, with business functions including sales, service, and engineering consuming the capability.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Cattron CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Cattron implemented Zendesk Service on its public website to centralize Customer Support interactions. Cattron deployed Zendesk Service as the primary Customer Support application to capture web-originated requests and route them into a unified ticketing environment for the customer service function.
The implementation leverages standard Customer Support capabilities such as ticket management, web-embedded request forms and self-service knowledge delivery, with configuration focused on ticket routing, priority classification, templated responses and SLA-oriented workflows. Operational coverage is the customer service department handling website-initiated inquiries, and governance centers on role-based access, queue assignment and ticket lifecycle orchestration to ensure consistent case handling using Zendesk Service.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Cattron PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020 Cattron deployed Amazon SES as its Transactional Email provider for website-driven messaging. The deployment used Amazon Web Services infrastructure and integrated Amazon SES with the company website to centralize customer-facing notifications and automated emails. The implementation focused on instrumenting Amazon SES endpoints to support application-originated sending and deliverability tracking.
Configuration work included standard transactional email capabilities such as authenticated sending, bounce and complaint handling, template-based message rendering and sending quotas management aligned to web application workflows. Operational coverage centered on customer notification workflows on the public website and administrative monitoring through AWS console and SES reporting. Governance adjustments consolidated outbound email routing into Amazon SES and established monitoring and alerting for deliverability issues and bounce patterns.
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Cattron IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cattron
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| No data found | ||||||
Apps Being Evaluated by Cattron Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-11-14 | Cattron | Evaluated | CERVIS Technologies | CERVIS | Volunteer Management | HCM |