Gandhinagar, 382355,
India
CCAvenue Technographics
CCAvenue Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CCAvenue and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 CCAvenue employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CCAvenue has purchased the following applications: CCAvenue for Payment Processing in 2001, Zendesk Chat for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CCAvenue is running and its propensity to invest more and deepen its relationship with CCAvenue , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CCAvenue revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CCAvenue intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CCAvenue Tech Stack and Enterprise Applications
CCAvenue ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CCAvenue | Legacy | CCAvenue | Payment Processing | ERP | n/a | 2001 | 2001 |
In 2001, CCAvenue implemented CCAvenue Payment Processing on its public website. The deployment established the CCAvenue payment gateway as the site's Payment Processing layer, handling checkout flows and customer payment authorizations through a web integrated payment interface.
The implementation included standard payment processing modules, with a merchant administration console for transaction monitoring and reconciliation, hosted payment pages or API endpoints for real time authorization, tokenization for card on file use, and configurable settlement controls. Configuration emphasized operational management features typical for Payment Processing, including transaction search, reporting, and dispute management workflows.
Integration work focused on the website checkout and merchant portal, providing finance and operations teams controlled access to transaction records and settlement reports. The operational scope covered online transaction acceptance for CCAvenue's customer base in India, with web based administration used to manage payment settings and reconciliations.
Governance centered on role based access to the merchant console and procedural controls for settlement and dispute handling, aligned with standard payment industry compliance practices. Ongoing configuration and operational support were managed through the CCAvenue administrative interface, enabling iterative updates to payment routing and acceptance rules without direct changes to the public website code.
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CCAvenue AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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CCAvenue Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CCAvenue CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2021 | 2021 |
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CCAvenue PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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CCAvenue IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CCAvenue
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CCAvenue Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||