Department of Health, Victoria
50 Lonsdale Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9096-0000
Government
Department of Health, Victoria Technographics
Department of Health, Victoria Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Health, Victoria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2290 Department of Health, Victoria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Health, Victoria has purchased the following applications: Oracle Expenses Cloud for Expense Management in 2020, SAP SuccessFactors Employee Central for Core HR in 2019, CTM Lightning for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Health, Victoria is running and its propensity to invest more and deepen its relationship with Oracle , Inlogik , Cabcharge or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Health, Victoria revenues, which have grown to $18.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Health, Victoria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Health, Victoria Tech Stack and Enterprise Applications
Department of Health, Victoria ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Expenses Cloud | Expense Management | ERP | n/a | 2020 | 2021 |
In 2020, the Department of Health, Victoria deployed Oracle Expenses Cloud as its Expense Management solution. The deployment targeted the Department of Health and Human Services operational environment in Melbourne, Victoria and was positioned to support finance and caregiver payment processes across the department.
Oracle Expenses Cloud configuration included expense capture, policy enforcement, multi level approval workflows and reimbursement processing, aligned to the Expense Management category. Functional components referenced during the program included Caregiver Case Management, Caregiver Payment Solution, Vendor Management Module, Oracle Supplier Portal and Source to Contract, with configuration focused on caregiver payments and vendor reimbursement workflows.
The Expenses Cloud implementation was executed alongside Oracle Financials ERP Cloud, enabling transactional posting and supplier ledger updates through the Vendor Management Module and Oracle Supplier Portal. The implementation sat within a broader application landscape that also included the department's Expense Management System, OurBriefings System, Integrated Document Tracking Record Management System, TRIM and the COVID-19 Contacts Tracing Portal App, which informed document handling and reporting requirements.
Governance was steered through finance process redesign and configuration of approval hierarchies and audit controls, with senior business analysis support provided during the Jan 2020 to Jan 2021 engagement. Oracle Expenses Cloud was instrumented to support institutional expense policy controls and caregiver payment orchestration within the Department of Health, Victoria.
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Expense Management | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2016 | 2016 |
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Department of Health, Victoria HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2019 | 2020 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2012 | 2012 |
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Department of Health, Victoria ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Travel Management | Legacy | CTM Lightning | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, the Department of Health, Victoria began using CTM Lightning under the Victorian government travel management services contract. The CTM Lightning deployment is classified in the Reservation and Booking Management category and sits beneath contract SS-01-2016, a mandatory sole supplier arrangement led by the Department of Government Services.
The CTM Lightning implementation delivers core Reservation and Booking Management capabilities, including an online booking portal for registered government travel bookers, end-to-end travel booking services, account management, and reporting dashboards. Functional modules implemented cover discounted airfares, hotel and car rental price management, group travel coordination, duty of care support, and emergency travel coordination.
Operational scope is statewide for registered Victorian Government travel bookers, with the contract explicitly defining start date 1 September 2016 and end date 28 February 2025. Governance is contract driven under SS-01-2016 and usage is mandatory for covered agencies, with designated after-hours emergency travel services available via toll-free and international numbers and a specified business hours contact line.
The configuration emphasizes 24/7 assistance, an online booking tool with reporting dashboards, a range of payment options including trading account capability, and low transaction fees. CTM Lightning provides duty of care and group travel support as part of the agreed service scope, and the arrangement includes specified escalation and after-hours processes for emergency travel.
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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Department of Health, Victoria CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2022 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Department of Health, Victoria PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Department of Health, Victoria Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2020 | 2021 |
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Department of Health, Victoria TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2016 | 2016 |
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Department of Health, Victoria PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Department of Health, Victoria
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Health Officer | CXO | Operations | |
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Director Applications Development & Support | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Director, People Operations and Planning | Director | HR | |
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Director, Procurement and Business Frameworks & Chief Procurement Officer | CXO | Procurement | |
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Manager - Shared Services, Finance Operations | Manager | Finance | |
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Snr Systems Administrator | Non Manager | IT | |
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Administration Officer | Non Manager | Operations | |
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Director, Portfolio Reporting and Systems, Finance | Director | Finance | |
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Senior Financial Accountant | Manager | Finance | |
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Manager Financial Reporting and Compliance | Manager | Finance | |
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Chief Digital Health Officer | CXO | IT | |
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Manager - Payroll Services | Manager | HR | |
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Chief Analytics Officer | CXO | Operations | |
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Executive Director, Corporate Services | Director | Operations | |
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Manager Finance CEL | Manager | Finance | |
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Senior Financial Accountant | Manager | Finance | |
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Senior Project Officer/ Executive Assistant | Non Manager | Operations | |
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Manager, Projects Management Office | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Project Director | Director | Operations | |
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Senior Project Manager | Manager | Operations | |
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Apps Being Evaluated by Department of Health, Victoria Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Health, Victoria IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Health, Victoria digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Department of Health, Victoria Technographics
Department of Health, Victoria is a Government organization based in Australia,
with around 2290 employees and annual revenues of $18.31 billion.
Department of Health, Victoria operates a diverse technology stack with applications such as
Oracle Expenses Cloud, SAP SuccessFactors Employee Central and CTM Lightning,
covering areas like Expense Management, Core HR and Reservation and Booking Management.
Department of Health, Victoria has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Corporate Travel Management.
Department of Health, Victoria recently adopted applications including
Google Tag Manager in 2023, JavaScript in 2023 and Microsoft Dynamics 365 Customer Engagement in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Health, Victoria’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Health, Victoria’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Health, Victoria technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.