Melbourne, 3000, VIC,
Australia
Department of Health, Victoria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Health, Victoria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2290 Department of Health, Victoria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Health, Victoria has purchased the following applications: Oracle Expenses Cloud for Expense Management in 2020, SAP SuccessFactors Employee Central for Core HR in 2019, CTM Lightning for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Health, Victoria is running and its propensity to invest more and deepen its relationship with Oracle , Inlogik , Cabcharge or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Health, Victoria revenues, which have grown to $18.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Health, Victoria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Expenses Cloud | Expense Management | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, the Department of Health, Victoria deployed Oracle Expenses Cloud as its Expense Management solution. The deployment targeted the Department of Health and Human Services operational environment in Melbourne, Victoria and was positioned to support finance and caregiver payment processes across the department.
Oracle Expenses Cloud configuration included expense capture, policy enforcement, multi level approval workflows and reimbursement processing, aligned to the Expense Management category. Functional components referenced during the program included Caregiver Case Management, Caregiver Payment Solution, Vendor Management Module, Oracle Supplier Portal and Source to Contract, with configuration focused on caregiver payments and vendor reimbursement workflows.
The Expenses Cloud implementation was executed alongside Oracle Financials ERP Cloud, enabling transactional posting and supplier ledger updates through the Vendor Management Module and Oracle Supplier Portal. The implementation sat within a broader application landscape that also included the department's Expense Management System, OurBriefings System, Integrated Document Tracking Record Management System, TRIM and the COVID-19 Contacts Tracing Portal App, which informed document handling and reporting requirements.
Governance was steered through finance process redesign and configuration of approval hierarchies and audit controls, with senior business analysis support provided during the Jan 2020 to Jan 2021 engagement. Oracle Expenses Cloud was instrumented to support institutional expense policy controls and caregiver payment orchestration within the Department of Health, Victoria.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2019 | 2020 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Travel Management | Legacy | CTM Lightning | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, the Department of Health, Victoria began using CTM Lightning under the Victorian government travel management services contract. The CTM Lightning deployment is classified in the Reservation and Booking Management category and sits beneath contract SS-01-2016, a mandatory sole supplier arrangement led by the Department of Government Services.
The CTM Lightning implementation delivers core Reservation and Booking Management capabilities, including an online booking portal for registered government travel bookers, end-to-end travel booking services, account management, and reporting dashboards. Functional modules implemented cover discounted airfares, hotel and car rental price management, group travel coordination, duty of care support, and emergency travel coordination.
Operational scope is statewide for registered Victorian Government travel bookers, with the contract explicitly defining start date 1 September 2016 and end date 28 February 2025. Governance is contract driven under SS-01-2016 and usage is mandatory for covered agencies, with designated after-hours emergency travel services available via toll-free and international numbers and a specified business hours contact line.
The configuration emphasizes 24/7 assistance, an online booking tool with reporting dashboards, a range of payment options including trading account capability, and low transaction fees. CTM Lightning provides duty of care and group travel support as part of the agreed service scope, and the arrangement includes specified escalation and after-hours processes for emergency travel.
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2022 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2020 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Whistleblowing Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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