Temple, 76504, TX,
United States
Cefco Technographics
Cefco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cefco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Cefco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cefco has purchased the following applications: Microsoft 365 for Collaboration in 2018, smg360 for Customer Experience in 2021, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cefco is running and its propensity to invest more and deepen its relationship with Microsoft , SMG (Service Management Group) , Stuzo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cefco revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cefco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cefco Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Cefco implemented Microsoft 365 to provide Collaboration capabilities across its U.S. retail organization. The Microsoft 365 deployment targeted Cefco, a United States headquartered retailer with approximately 1500 employees and $400,000,000 in revenue, to consolidate productivity, email, and team communication workflows.
The implementation used Microsoft 365 core Collaboration services, drawing on standard capabilities such as cloud email and calendaring, SharePoint document management and intranet functionality, and Microsoft Teams for synchronous and asynchronous communications. Configuration emphasis was on mailboxes, shared document libraries, and team spaces that support store operations, corporate communications and back office collaboration.
Public site signals indicate Microsoft 365 is active in Cefco’s technology footprint on the company website. Operational coverage focused on corporate and retail-facing business functions in the United States, enabling centralized content publishing, store-level communications and corporate IT provisioning tied to user accounts.
Governance centered on Microsoft 365 administrative controls and tenant-level policy configuration to manage identities, access and content lifecycle, with phased user group rollouts and administrative segregation for IT and business unit owners. The narrative reflects a standard Collaboration category implementation of Microsoft 365, combining productivity, communications and document governance across Cefco’s organizational footprint.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMG (Service Management Group) | Legacy | smg360 | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, CEFCO implemented smg360 to evaluate customer experience across its growing network of convenience stores. The smg360 Customer Experience platform ingests location-level customer feedback at the point of sale and surfaces responses in real time, providing store-level metrics, role-based reporting, and advanced analytics for frontline and corporate users.
The configuration emphasized real-time feedback capture, analytics modules, and role-based dashboards that deliver strategic areas for focus and store performance visibility. SMG provided hands-on professional services to configure smg360, align reporting to operational roles, and enable analytics workflows used by store managers and central customer experience teams.
Operational coverage covers CEFCO retail sites and central CX and operations functions, with the point-of-sale feedback stream feeding into smg360 for monitoring and analysis. Governance relied on role-based reporting and analytics to inform process changes, and the deployment is intended to help CEFCO use insights to advance the customer experience and drive business outcomes.
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Cefco implemented GoDaddy to provision Application Hosting and Computing Services for its public website. Cefco implemented GoDaddy in 2016 to centralize domain controls and hosting of its storefront and corporate content, supporting marketing and customer-facing web functions for the retailer.
The deployment uses GoDaddy as the primary Application Hosting and Computing Services provider for Cefco's website, with configuration aligned to standard hosting workflows such as domain and DNS management, web server and content hosting, SSL certificate provisioning, and control panel based site administration. Operational ownership is centered on web and marketing operations, with GoDaddy providing the underlying hosting stack and administration interfaces used to publish and update public site content.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
SD-WAN | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Cefco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cefco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||