Temple, 76504, TX,
United States
Cefco Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cefco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Cefco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cefco has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2016, Microsoft 365 for Collaboration in 2018, smg360 for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cefco is running and its propensity to invest more and deepen its relationship with GoDaddy , Microsoft , SMG (Service Management Group) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cefco revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cefco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SMG (Service Management Group) | Legacy | smg360 | Customer Experience | CRM | n/a | 2021 | 2021 | In 2021, CEFCO implemented smg360 to evaluate customer experience across its growing network of convenience stores. The smg360 Customer Experience platform ingests location-level customer feedback at the point of sale and surfaces responses in real time, providing store-level metrics, role-based reporting, and advanced analytics for frontline and corporate users. The configuration emphasized real-time feedback capture, analytics modules, and role-based dashboards that deliver strategic areas for focus and store performance visibility. SMG provided hands-on professional services to configure smg360, align reporting to operational roles, and enable analytics workflows used by store managers and central customer experience teams. Operational coverage covers CEFCO retail sites and central CX and operations functions, with the point-of-sale feedback stream feeding into smg360 for monitoring and analysis. Governance relied on role-based reporting and analytics to inform process changes, and the deployment is intended to help CEFCO use insights to advance the customer experience and drive business outcomes. | |
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Customer Experience | CRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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