Mandello del Lario, 23826,
Italy
CEMB Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CEMB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 CEMB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CEMB has purchased the following applications: Softeam Lyra for CRM in 2001, React for Apps Development in 2021, Google Hosted Libraries for Content Delivery Network in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CEMB is running and its propensity to invest more and deepen its relationship with Softeam , React , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CEMB revenues, which have grown to $79.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEMB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softeam | Legacy | Softeam Lyra | CRM | CRM | n/a | 2001 | 2001 |
In 2001 CEMB began a digitalisation partnership with Softeam and implemented Softeam Lyra, adopting the application as its CRM to manage offer and service workflows. The initial deployment focused on the company's Italian operations with subsequent rollouts to international offices.
Softeam Lyra was configured to support sales with a configurator-driven offer management capability and to handle service management including ticketing and spare parts processes. The implementation included modules for sales quoting, configurator rules, after-sales ticketing and spare-parts lifecycle management within the Softeam Lyra application. Softeam Lyra CRM was later extended to mobilize technician workflows in the field.
Operational coverage spanned sales and after-sales teams across sites in Italy and then international offices, sequencing the rollout from offer creation to post-sales support. Integrations with other systems are not specified in the source, the focus remained on embedding configurator-driven quoting and mobile-enabled field service in Softeam Lyra.
The implementation delivered faster, more accurate offer creation and a mobile-enabled post-sales process for technicians, outcomes recorded in the project narrative. CEMB has since planned further steps such as the introduction of remote assistance, indicating a roadmap focused on expanding service capabilities within the Softeam Lyra CRM environment.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| React | Legacy | React | Apps Development | PaaS | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Hosted Libraries | Content Delivery Network | IaaS | n/a | 2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||