Cengage Group
3 Center Plz #700,,
Boston, 2210, MA,
United States
Boston, 2210, MA,
United States
1 513-229-1000
Education
Cengage Group Technographics
Cengage Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cengage Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Cengage Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cengage Group has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2022, ON24 Digital Experience Platform for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cengage Group is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cengage Group revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cengage Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cengage Group Tech Stack and Enterprise Applications
Cengage Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Cengage Group implemented Oracle JD Edwards EnterpriseOne to establish an ERP Financial backbone for revenue accounting and financial reporting across its business units. Oracle JD Edwards EnterpriseOne was positioned to centralize transaction processing used by the Mason, OH revenue accounting team and to support cross-functional finance workflows tied to sales transactions and revenue recognition.
Configuration work focused on revenue recognition rules, transaction type mapping, product setup codes, accounts receivable and general ledger posting flows, and reporting structures used to produce monthly reconciliations and waterfall schedules. The implementation supported building analytical models and executive level summaries, with JD Edwards EnterpriseOne data feeding the reporting and disclosure preparation processes described by the revenue accounting function.
Integrations explicitly included Hyperion for management and consolidation activities and RevPro as a third-party revenue processing system, with staff expected to process transactions through RevPro while reconciling and reporting in Oracle JD Edwards EnterpriseOne. Operational coverage emphasized finance and revenue accounting, working closely with sales data feeds and business unit stakeholders to ensure accurate transaction capture and reporting.
Governance centered on ASC-606 revenue treatment, control procedures, audit support, and monthly and quarterly close activities, including balance sheet causal presentations and disclosure preparation. The application was used to ensure accurate recognition, reporting, and compliance, and to provide the financial reporting and reconciliation capabilities required by the revenue accounting team.
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Expense Management | ERP |
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2008 | 2008 |
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Cengage Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022, Cengage Group implemented Workday Absence Management to extend its Absence and Leave Management capabilities within the Workday suite. The deployment was led by the internal Workday engineering team and centered on operationalizing absence workflows across the companys HR systems, aligning technical configuration with HR business operations.
Workday Absence Management was configured alongside Core HCM, Time and Attendance, Benefits, Payroll, Compensation, Recruiting, Talent, Learning, and Reporting to provide integrated leave, accrual, and time accounting workflows. Configuration work included supervisory organization updates, role and security assignments, business process adjustments for leave requests and approvals, and creation of quicklinks and user-facing documentation to support end users.
Integration and data orchestration relied on Workday EIB templates for mass data loads and on established integration touchpoints between absence, payroll, and time systems to ensure consistent employee time and pay calculations. The program participated in the bi-annual Workday release process, with technical testing of service updates and analysis of release notes to determine feature adoption and required configuration changes.
Governance was executed through HR Technology and IT change control processes, with the engineering team responsible for release testing, validation, and maintaining compliance controls including GDPR and SOX related narratives. The team produced training materials, conducted end-user clinics and user reviews, and coordinated cross-functional communications with Integrations, Organizational Change, Training and Reporting to support rollout and ongoing operations.
Ongoing operational responsibilities included day to day support for absence and leave transactions, monitoring of system performance and service updates, and regular maintenance activities such as mass data loads, security reviews, and enhancements driven by BA input and Workday community research. Workday Absence Management was positioned as a centrally managed HR capability within Cengage Groups cloud HR platform to standardize leave administration and support consistent HR process execution.
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BackGround Screening | HCM |
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2014 | 2017 |
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Benefits Administration | HCM |
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2022 | 2023 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2022 | 2023 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Cengage Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ON24 | Legacy | ON24 Digital Experience Platform | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Cengage Group deployed ON24 Digital Experience Platform as its Collaboration application on the public Cengage website. The ON24 Digital Experience Platform is used to host and stream web-based events and on-demand content, embedded directly into Cengage web properties to surface interactive experiences to visitors.
The deployment follows a cloud-hosted SaaS delivery model with the platform embedded into site registration and content delivery flows. Functional capabilities implemented include live webinars and virtual events, on-demand content libraries, audience engagement widgets such as polls and Q&A, and analytics dashboards for event performance tracking. These modules were configured to support content publishing, scheduling, gated access, and audience engagement workflows on the website.
Operational ownership sits with marketing and digital learning teams, who manage event orchestration, content lifecycle, and publishing governance through the ON24 Digital Experience Platform. Governance practices were defined around event scheduling, content approval, and public site embedding to ensure consistency across web properties. The implementation links Collaboration tooling to Cengage Group business functions responsible for marketing, learner engagement, and digital content delivery.
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Collaboration | Collaboration |
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2019 | 2019 |
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Cengage Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Cengage Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Cengage Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Cengage Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Cengage Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Cengage Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Cengage Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cengage Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cengage Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cengage Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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VP Human Resources - Technology Group and Strategic Lead Talent Acquisition | VP | HR | |
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Executive Director of Human Resources | Director | HR | |
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Executive Director Human Resources | Director | HR | |
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SVP, CFO International | VP | Finance | |
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Vice President Finance | VP | Finance | |
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Vice President, Finance | VP | Finance | |
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Chief Information Officer | CXO | IT | |
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Senior Vice President, Information Systems | VP | IT | |
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SVP, Corporate Controller, Chief Accounting Officer and Chief Tax Officer | CXO | Finance | |
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Director of Operations | Director | Finance | |
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Senior Director, Accounting (Former Title Director of Operations, Management Services) | Director | Finance | |
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Senior VP Global Business Information Systems | VP | IT | |
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Finance Director | Director | Finance | |
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Director of Architecture | Director | Finance | |
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EVP, Chief Technology Officer | CXO | IT | |
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Director Database Management | Director | IT | |
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SVP Software Engineering | VP | IT | |
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Chief People Officer | CXO | HR | |
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Manager, Human Resources Operations | Manager | HR | |
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VP of Technology Strategy, Operations and Transformation | VP | IT | |
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Senior HRIT Engineering Manager | Manager | HR | |
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Director, Global Benefits | Director | HR | |
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Vice President, HR Services | VP | HR | |
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Payroll Manager | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Payroll Specialist | Non Manager | HR | |
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Sr. Director, Human Resources Operations & Global Process Owner | Director | HR | |
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Payroll Accounting Specialist | Non Manager | HR | |
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Apps Being Evaluated by Cengage Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cengage Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cengage Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cengage Group Technographics
Cengage Group is a Education organization based in United States,
with around 4500 employees and annual revenues of $1.54 billion.
Cengage Group operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Workday Absence Management and ON24 Digital Experience Platform,
covering areas like ERP Financial, Absence and Leave Management and Collaboration.
Cengage Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and ON24.
Cengage Group recently adopted applications including
Workday Absence Management in 2022, Workday Benefits in 2022 and Workday Compensation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cengage Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cengage Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cengage Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.