Bedfordshire, SG17 5TQ,
United Kingdom
Central Bedfordshire Council Technographics
Central Bedfordshire Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Bedfordshire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2259 Central Bedfordshire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Bedfordshire Council has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2015, Ticketsolve for Reservation and Booking Management in 2018, SAP BW (Business Warehouse) for Data Warehouse in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Bedfordshire Council is running and its propensity to invest more and deepen its relationship with SAP , Ticketsolve , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Bedfordshire Council revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Bedfordshire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Bedfordshire Council Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Central Bedfordshire Council implemented SAP SuccessFactors Employee Central. The deployment established SAP SuccessFactors Employee Central as the council's Core HR system, centralizing employee master data, organizational structures, and standard Core HR workflows to support the council HR function.
The implementation was provisioned as a cloud hosted HR core and was brought into the council's broader SAP application landscape, with the managing team providing ongoing application support across many business systems including SAP and the recent addition of SuccessFactors EC. Configuration work emphasized employee records, organizational management, position and job structures, and core HR process orchestration, while governance and operational coordination were managed by the central application support team to align HR operations across council departments.
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketsolve | Legacy | Ticketsolve | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Central Bedfordshire Council deployed Ticketsolve through its public website to provide online booking and ticketing services. The implementation uses Ticketsolve as a Reservation and Booking Management solution to present event listings and accept bookings directly from residents and visitors via the council site.
Ticketsolve was configured to support standard reservation workflows typical of the Reservation and Booking Management category, including event catalogue presentation, online seat selection and ticket issuance, order and customer record capture, and checkout orchestration. Operational responsibility sits with front-line booking and customer service functions and teams managing community events and cultural programming, with the application embedded in the council web infrastructure to provide a public-facing booking channel.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2013 | 2013 |
In 2013 Central Bedfordshire Council implemented SAP BW (Business Warehouse) to centralize enterprise reporting and analytical workloads under a Data Warehouse strategy. The SAP BW (Business Warehouse) deployment was positioned within a broader SAP support, development and consultancy specification covering multiple SAP modules and technical disciplines.
The implementation scope included data consolidation from core SAP functional areas, explicitly Finance FICO, Sales and Distribution SD, Procurement SRM and MM, and HR and Payroll, to enable unified reporting and BI workflows. Configuration work emphasized standard Data Warehouse capabilities such as ETL/data extraction from SAP application modules, data modeling in BW, and BI reporting integration, with BPC and BI components referenced in the specification for planning and analytics support.
Operational coverage and service model were defined as 2nd and 3rd line technical and business process support across council departments, with additional Basis, PI, access and authorisations consultancy, and development work within existing and new SAP modules. The procurement timeline in the specification indicated the contract was expected to commence on 1st March 2014 and run until February 2017 with an option to extend for a further two years on a one plus one basis, and the tender required suppliers to demonstrate public sector experience and provide references.
Governance and rollout expectations in the tender emphasized outcome based support services, access and authorisations controls, and readiness to deliver development and consultancy across SAP modules including BW and BPC. The procurement process was managed through the council electronic tendering system on In-Tend, with the council inviting expressions of interest from single organisations or consortia from the public, private and voluntary sectors.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Central Bedfordshire Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Central Bedfordshire Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||