Campbell, 95008, CA,
United States
Centric Software, Inc. Technographics
Centric Software, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Centric Software, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Centric Software, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Centric Software, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zoominfo Platform for Account Based Marketing in 2024, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Centric Software, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Zoominfo , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Centric Software, Inc. revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Centric Software, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Centric Software, Inc. Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Centric Software implemented Microsoft 365 for Collaboration. The deployment targeted corporate collaboration functions for the 700 employee professional services firm based in the United States, provisioning cloud-hosted productivity services across its corporate environment.
The implementation of Microsoft 365 encompassed core Collaboration capabilities including Exchange Online for email and calendaring, SharePoint Online and OneDrive for document management and content collaboration, Microsoft Teams for chat and meetings, and Office client applications for content authoring. Configuration emphasis included tenant-level provisioning, mailbox and site architecture, document library structure, and real-time coauthoring and collaboration features aligned to enterprise content workflows.
Operational coverage emphasized corporate communications and internal knowledge management, aligning Collaboration workflows with information governance and lifecycle controls. Governance and operational practices centered on centralized tenant administration, identity and access management controls, policy templates for content governance, and adoption activities to operationalize collaboration across teams.
Centric Software's public website signals use of Microsoft 365 for Collaboration as part of its cloud productivity footprint. The implementation is characterized by orchestration of email, document collaboration, and real-time communication capabilities within the organization’s enterprise collaboration layer.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2024 | 2024 |
In 2024, Centric Software deployed the Zoominfo Platform for Account Based Marketing and instrumented the application on their public website to capture account-level signals. The Zoominfo Platform is implemented as a website-facing data capture and enrichment layer to identify visiting accounts, surface intent signals, and augment contact and firmographic records for outbound targeting.
Configuration emphasized typical Account Based Marketing capabilities, including account and contact discovery, enrichment workflows, visitor identification, intent scoring, and segmentation rules used to define target account lists. The implementation was configured to feed enriched profiles and segmented audiences into Centric Software’s demand generation and ABM campaign orchestration processes, with campaign enrollment logic and contact enrichment runbooks applied to website-sourced leads.
Operational scope centers on marketing and sales development use cases, with the Zoominfo Platform supporting targeted outreach, account prioritization, and qualification workflows. Governance controls were established around data access, enrichment cadence, and segmentation criteria to ensure consistent routing and alignment between marketing and sales teams through campaign orchestration and lead handling processes.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Centric Software implemented Atlassian Jira Service Desk. Centric Software deployed Atlassian Jira Service Desk on its public website as the primary IT Service Management portal to provide customer facing ticket intake and case tracking for product and customer support requests.
The implementation uses core IT Service Management capabilities including ticketing, incident and request management, a self service portal, knowledge base integration, SLA configuration, and workflow automation for triage and routing. Operational ownership spans customer support and support engineering functions, with governance centered on standardized request fulfillment workflows and SLA driven escalation paths.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Centric Software, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Centric Software, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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