Chalhoub Group
Gate 4 - Roundabout 6 - Mina Jebel AliJebel Ali - Jebel Ali Freezone,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 804 5000
Professional Services
Chalhoub Group Technographics
Chalhoub Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chalhoub Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Chalhoub Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chalhoub Group has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2018, Bluesky Facility Management for Facility Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chalhoub Group is running and its propensity to invest more and deepen its relationship with Oracle , Bluesky Technology Consultants , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chalhoub Group revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chalhoub Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chalhoub Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Chalhoub Group implemented Oracle E-Business Suite as an ERP Financial solution. The initiative was scoped to standardize core financial processing and to align retail commerce transactions within the company's United Arab Emirates operations, connecting accounting ledgers to operational retail flows.
The deployment targeted core Oracle E-Business Suite financial modules including General Ledger, Accounts Payable, Accounts Receivable and Treasury, while incorporating order management and inventory capabilities typical of ERP Financial landscapes. Configuration work focused on chart of accounts design, receivables and payables workflows, and automation of accounting processes, with particular attention to interfacing order and warehouse processes.
Integrations and operational interfaces documented for the implementation included Oracle retail and analytics components such as X-Store, SIM, RMS, NMP, WM9 and OBIEE, with OBIEE leveraged for reporting and analytics across finance and retail teams. Project deliverables explicitly included preparation of documentation, testing artifacts and end-user training manuals for Oracle ERP components including X-Store, SIM, RMS, EBS, NMP, WM9 and OBIEE to support cutover and initial operations.
Governance emphasized scripted testing, defined training curricula and clear documentation ownership to institutionalize financial controls and operational workflows within the ERP Financial environment. Program-level controls centered on change control, testing signoff and staged end-user training rollouts to support steady-state operations.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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ERP Financial | ERP Financial Management |
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2024 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Chalhoub Group implemented SAP SuccessFactors Employee Central as its Core HR solution. The implementation encompassed SAP SuccessFactors Employee Central along with Recruiting Management & Onboarding 2.0 to centralize employee master data and standardize talent acquisition and entry level onboarding workflows.
Configuration work targeted the Core HR data model, organizational management, position structures, employee profiles, and role based security, while Recruiting Management & Onboarding 2.0 was configured to support requisition to hire workflows, candidate lifecycle management, offer approvals, and structured onboarding task orchestration. A consultant engagement led configuration of business rules, event based provisioning, and template based onboarding to align system behavior with established HR processes.
Governance emphasis included centralized HR master data ownership, defined HR and talent acquisition process owners, and change management for operational teams. Operational coverage focused on HR and talent acquisition functions within the company, and the deployment emphasized aligning recruiting workflows with the core employee record in SAP SuccessFactors Employee Central to maintain a single source of truth for HR data.
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Core HR | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Video Interviewing | HCM |
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2022 | 2022 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluesky Technology Consultants | Legacy | Bluesky Facility Management | Facility Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Chalhoub Group implemented Bluesky Facility Management, a Facility Management application provided by Bluesky Technology Consultants. The vendor portfolio lists Chalhoub Group and indicates the deployment was used to centralize facility operations across UAE retail and distribution sites in the Middle East.
Bluesky Facility Management was configured to deliver standard Facility Management capabilities, including maintenance scheduling, work order management, and space and utilization tracking in line with category expectations. Configuration likely included an asset register, preventive maintenance workflows, and inventory control to coordinate store and distribution center operations, though exact module adoption is inferred from the vendor portfolio rather than a standalone case study.
Public documentation does not detail specific integrations, so system level connections are not confirmed in available sources. Operational coverage described in the portfolio centers on facility teams supporting retail stores and distribution sites across the UAE, and the implementation therefore impacts facilities operations, store operations, and distribution center maintenance and space planning functions.
Governance and rollout specifics are not published, while the portfolio description frames the engagement as a centralization effort to standardize maintenance scheduling and space utilization processes across sites. According to the Bluesky Technology Consultants portfolio listing, the deployment is presumed to improve maintenance scheduling and space and utilization tracking in the Middle East.
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Real Estate Property Management | ERP Services and Operations |
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2024 | 2024 |
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Predictive Analytics | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Chalhoub Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Chalhoub Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Chalhoub Group Technographics
Chalhoub Group is a Professional Services organization based in United Arab Emirates,
with around 16000 employees and annual revenues of $4.00 billion.
Chalhoub Group operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Bluesky Facility Management,
covering areas like ERP Financial, Core HR and Facility Management.
Chalhoub Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Bluesky Technology Consultants.
Chalhoub Group recently adopted applications including
Bluesky ERP Lite in 2025, Bluesky ERP Premium in 2025 and Lumy AI in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chalhoub Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chalhoub Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chalhoub Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.