
Beverly Hills, 90210, CA,
United States
CHANEL USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CHANEL USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 CHANEL USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CHANEL USA has purchased the following applications: Claranet Cloud for Application Hosting and Computing Services in 2015, Dynatrace APM for Application Performance Management in 2016, Olark Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CHANEL USA is running and its propensity to invest more and deepen its relationship with ClaraNET , Microsoft , Dynatrace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CHANEL USA revenues, which have grown to $3.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CHANEL USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
ClaraNET | Legacy | Claranet Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
Database Management, Open-Source Database | IaaS |
|
2024 | 2024 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Customer Analytics | CRM |
|
2024 | 2024 |
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
Marketing Analytics | CRM |
|
2005 | 2005 |
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2015 | 2020 |
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
Treasury Management | TRM |
|
2016 | 2016 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
PPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2023 | 2024 |
First Name | Last Name | Title | Function | Department | Phone |
---|
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |