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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Charles River Development Tech Stack and Enterprise Applications

Charles River Development ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2012 2012
In 2012 Charles River Development implemented Oracle NetSuite ERP as its ERP Financial platform to support finance and professional services operations. The deployment targeted centralized financial controls and project accounting workflows for an organization of approximately 1200 employees. Oracle NetSuite ERP was configured to manage core financials and to provide invoicing and project financial control. Project-related workflows were aligned with time capture and project management processes using NetSuite OpenAir for hours reporting and project management. Concur was used for travel and expense management, and CRM systems provided customer and project master data into financial workflows. Operational coverage included training and process standardization for project coordinators in Europe and Asia Pacific, and rollout extended across all regions of operation. Integrations between Oracle NetSuite ERP, NetSuite OpenAir, Concur, and CRM systems were used to orchestrate hours reporting, expense reimbursement, and invoicing across billing workflows. Functions impacted included project management, billing and accounts receivable, travel and expense management, and new hire onboarding. Governance and enablement emphasized standardized training materials, policies and procedures for general employee reference and new hire onboarding. The training program focused on consistent project setups, disciplined hours reporting, and uniform invoicing rules to maintain consistent project financials across regions.
Expense Management ERP 2012 2012
Charles River Development ERP Services and Operations
Vendor
Previous System
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Category
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VAR/SI
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Insight
Oracle Legacy Oracle Netsuite OpenAir Professional Services Automation ERP Services and Operations n/a 2012 2012
In 2012, Charles River Development implemented Oracle Netsuite OpenAir to support its Professional Services Automation needs, establishing a centralized cloud SaaS platform for hours reporting and project management. The deployment focused on operationalizing time capture and project lifecycle workflows, aligning the company application Oracle Netsuite OpenAir with core business functions that include project setup, time entry, and invoicing. Configuration work emphasized standardized project templates and time-entry workflows to ensure consistent project setups and billing readiness. Oracle Netsuite OpenAir was used to configure project scoping, task structures, and role-based time reporting, enabling coordinated project management and consolidated hours reporting across teams. Integrations were implemented with Concur for travel and expense management and with internal CRM systems and other operational systems used for onboarding and employee reference. These connections supported coordinated operational processes, linking travel and expense data into project financials and aligning CRM-driven client engagements with project setup in the Professional Services Automation platform. Governance and rollout centered on creating standardized training materials, policies, and procedures for new hires and ongoing reference. The program included targeted training for project coordinators in Europe and Asia Pacific regions to drive consistent hours reporting, project configuration, and invoicing practices across global operations.
Travel Management ERP Services and Operations 2012 2012
Charles River Development Collaboration
Vendor
Previous System
Application
Category
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VAR/SI
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, Charles River Development deployed Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment is manifested as Cisco Webex Meetings embedded on the company website to provide direct, browser based meeting access for external clients and prospects. Cisco Webex Meetings is provisioned as a cloud hosted conferencing layer integrated into the CRD public site, supporting standard Audio Video and Web Conferencing capabilities such as scheduled meetings, ad hoc join links, screen sharing, recording, and participant management. The configuration emphasizes browser based entry flows and meeting link distribution from web pages, with the full application name Cisco Webex Meetings surfaced for attendees and hosts. Operational coverage focuses on client engagement and professional services interactions, with use cases spanning sales demos, client onboarding, and consultative meetings. Governance is centered on administrator controls, meeting policy configuration, user provisioning aligned to the company directory, scheduling workflows, and recording retention rules to manage external facing conferencing from the website.
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
Charles River Development CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Charles River Development TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Risk Management TRM 2016 2016
Charles River Development PaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Charles River Development IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Charles River Development CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Charles River Development

First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Vice President of Sales, Strategic Accounts VP Sales
Managing Director, Global Director Finance
Assistant Controller Director Finance
Senior Accountant Manager Finance
Associate Accountant Manager Finance

Apps Being Evaluated by Charles River Development Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Charles River Development IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Charles River Development digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Charles River Development Technographics
Charles River Development is a Professional Services organization based in United States, with around 1200 employees and annual revenues of $880.0 million.
Charles River Development operates a diverse technology stack with applications such as Oracle NetSuite ERP, Oracle Netsuite OpenAir and Cisco Webex Meetings, covering areas like ERP Financial, Professional Services Automation and Audio Video and Web Conferencing.
Charles River Development has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Cisco Systems.
Charles River Development recently adopted applications including Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Charles River Development’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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