Checkout.com
Shepherdess Walk,
London, N1 7BQ,
United Kingdom
London, N1 7BQ,
United Kingdom
44 20 7323-3888
Professional Services
Checkout.com Technographics
Checkout.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Checkout.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Checkout.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Checkout.com has purchased the following applications: Coupa Invoice for AP Automation in 2019, Workday Absence Management for Absence and Leave Management in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Checkout.com is running and its propensity to invest more and deepen its relationship with Coupa Software , Workday , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Checkout.com revenues, which have grown to $246.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Checkout.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Checkout.com Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Checkout.com implemented Coupa Invoice as its AP Automation application to centralize invoice processing for the finance organization. The deployment focused on cloud-based invoice capture, approval workflows, and automated payment run orchestration consistent with an AP Automation solution.
The Coupa Invoice implementation covered core modules including invoice receipt and validation, exception handling, workflow approvals, corporate card and expense claim review, and accounts payable reporting. Daily operational activities documented in role descriptions include clearing invoices stuck in Draft Status and reviewing the Coupa error report, which indicates configuration of automated error logging and exception queues within Coupa Invoice.
Operational scope is centered on the Accounts Payable function in London, United Kingdom, with supervisor-level governance over a small AP team and three direct reports, weekly payment runs, multi-currency invoice processing, monthly statement reconciliations, and coordination with Management Accountants for month end close. Job requirements reference Workday Financials alongside Coupa, and operational tasks such as bank reconciliations and general ledger alignment imply that Coupa Invoice workflows were designed to align with broader finance systems and period close processes.
Governance and process controls emphasized in the implementation include daily SLA management for supplier queries and mailboxes, structured testing and rollout of process changes, oversight of weekly cashflow forecasts to support payment runs, and production of quarterly payment practice reports. These controls reflect a focus on workflow orchestration, exception resolution, and operationalized AP governance within the Coupa Invoice platform.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, Checkout.com implemented Workday Absence Management as a centralized Absence and Leave Management capability to support its HR and People Operations across the organization. The deployment was aligned with Workday HCM to ensure employee records, entitlements, and absence balances remained synchronized between the core HCM tenant and the absence module.
Workday Absence Management was configured to reflect standard absence types and accrual rules, time off request and approval workflows, manager visibility into team calendars, and entitlement calculations. Ongoing administration and configuration were handled within Checkout.com’s People Ops and HRIS functions, with a named Senior Specialist focused on Workday HCM and Absence Management from June 2022 onward who provided operational configuration and support.
Governance emphasized policy mapping into the system, manager approval routing, and HR reporting for absence monitoring, with change control for configuration updates retained by internal HRIS. The implementation positioned Workday Absence Management as the system of record for leave administration within Checkout.com’s Absence and Leave Management scope.
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Checkout.com deployed Drift AI Chatbot on its public website. The Drift AI Chatbot was embedded as a customer-facing conversational layer to handle inbound inquiries and surface contextual prompts across marketing and product pages. This implementation aligns with Chatbots and Conversational AI practices for automated engagement and initial qualification.
Deployment architecture used an embedded web widget that manages conversational playbooks, automated reply generation, and live agent escalation, with the Drift AI Chatbot orchestrating session routing and scripted qualification workflows. Operational scope focused on website customer engagement and workflows for sales, customer support, and marketing, with governance around conversation scripts, escalation rules, and iterative tuning processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Checkout.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Checkout.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Checkout.com IT executives and key decision makers. This section highlights Checkout.com's latest recorded technology evaluations, including Okta Identity Cloud for Identity and Access Management (IAM) on 2025-11-04, Ecommpay for Payment Processing on 2025-09-25, and Adyen for Payment Processing on 2024-11-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Checkout.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Checkout.com Technographics
Checkout.com is a Professional Services organization based in United Kingdom,
with around 1700 employees and annual revenues of $246.0 million.
Checkout.com operates a diverse technology stack with applications such as
Coupa Invoice, Workday Absence Management and Drift AI Chatbot,
covering areas like AP Automation, Absence and Leave Management and Chatbots and Conversational AI.
Checkout.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and Drift.
Checkout.com recently adopted applications including
Freblocks in 2022, Datadog APM in 2022 and Kyriba Treasury in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Checkout.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Checkout.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Checkout.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.